Cost Breakdown: How Much Does It Really Cost to Set Up a 1300 Number?

Cost Breakdown: How Much Does It Really Cost to Set Up a 1300 Number?

As a business owner, setting up communication channels to reach your customer base is critical for establishing a community presence. One effective tool to help create that connection is an inbound business number. In Australia, a popular business number type that many businesses and organisations utilise is the 1300 number.

A 1300 number comes with a large range of benefits, from increasing your business’s call capacity to expanding nationwide reach. And while it may be intuitive to think that this exclusive number type is more expensive than traditional personal phone numbers, that’s not always the case.

The value proposition of 1300 numbers is one of the most notable advantages of this number type. If you want to see the cost breakdown of 1300 numbers in more detail, this article will show you the true costs of setting up a 1300 number for businesses, regardless of their size and industry.

Let’s jump right into it.

What is a 1300 Number?

A 1300 number is an inbound phone number from Australia that allows customers from across the country to call your business using a telephone or smartphone at a local toll rate. Essentially, when a call is active, the customer and the business both share the calling costs.

Moreover, a 1300 number isn’t tied to a specific location. This makes it ideal for businesses that want to have a reach across multiple cities within the region.

With this number type, businesses can configure incoming calls to be redirected to call centres or offices based on availability and other predetermined factors, like the time of day or location, depending on the business’s needs.

Businesses that want to project a professional appearance and expand their accessibility will benefit greatly from having a 1300 number. This is due to the perception of exclusivity that this number type possesses, as these numbers are often associated with corporations and established brands.

How Much Does it Cost to Set Up A 1300 Number?

The cost of a 1300 number covers a wide range from affordable to expensive.

Before setting up a 1300 number, you will need to choose a fitting plan from a 1300 number provider. The right plan varies from business to business, depending on the size, scale, and routing needs.

The more memorable or distinguishable a phone number is, the higher it generally costs. This typically ranges from $5 per month to $10 per month. That said, repeating numbers or vanity numbers may cost much more to lock in for your business.

Setup fees are also common one-time costs that are included in the initial invoice. This will typically cost less than $50 depending on the provider you opt for.

Besides the purchase and setup fees, the plan or service itself will also incur monthly fees on your part. This cost makes up the bulk of your monthly 1300 number-related expenses. This plan essentially enables your 1300 number to connect to a network where customer calls get redirected to your mobile or landline.

The good news is that there are some companies that offer generous plans for small and medium-sized businesses that offer unlimited monthly calls without a lock-in contract. These plans also combine setup fees and monthly charges to reduce the overall spend of the business, granting more financial flexibility to the business.

If you’re looking for a good 1300 number provider that offers a good range of features at a great deal, try a 1300 number with Teleca. This number provider grants you access to routing without the high monthly bill, making it a great, cost-effective option for smaller businesses.

What to Consider Before Choosing A 1300 Number Provider?

Your company shouldn’t only consider the number and calling costs when selecting a 1300 number provider. The right partner and provider can be the difference maker in a smooth calling experience or a challenging one.

Here are some things to consider before selecting your next business number provider.

Pricing Transparency

One of the most important considerations to make before picking a 1300 number provider is their degree of pricing transparency. Choose providers that offer straightforward pricing structures with visible cost breakdowns.

Upon picking a plan, ensure that there’s a clearly-outlined breakdown of the setup fees, call rates, and any service charges that your company may incur. Verify with a company representative beforehand and confirm the inclusions of the pricing plan.

By eliminating the guesswork, you can pay for the service without any sudden surprises, which can make budgeting for your business smoother and more accurate.

Customer Support

Another essential consideration businesses should make before choosing a 1300 number provider is their customer support. Ideally, picking a provider with local and 24/7 support is good, as it guarantees timely and quality responses for your variety of needs.

A dedicated support team helps ensure that you maximise the value of your pricing plan. So be sure to consider this by looking at customer reviews when vetting local 1300 number options.

Contract Flexibility

Getting locked into a year-long contract is something that many personal number providers rush to get done to secure their customer base.

On the contrary, many 1300 providers offer some degree of flexibility to allow you to scale up or down without the risk of penalties or termination fees.

That said, not all of them do, so it’s essential to find providers that offer flexible upgrade options that can accommodate your business’s evolving needs.

Call Routing Features

It’s also essential to know the degree of flexibility your business can have when accepting diverted calls.

Minding these features helps ensure that you can accommodate calls regardless of the time and distance of the caller source. This helps you balance your business’s responsiveness and cost-saving ability.