Corporate Excellence Awards 2020

Oct20295 At TIAA, performance and purpose go hand in hand. It is in their charter and part of who they are. It aligns how the team, businesses and brands work together, creating lifelong financial security and confidence for those the firm serves. Which is why, when they win, they win. TIAA’s enterprise business strategy is driven, as always, by the needs of their clients. Since the company’s founding, the team have continually innovated and evolved to ensure that they remain strong for their clients in a rapidly changing environment and increasingly competitive marketplace. The team at TIAA are valued deeply, but they are also aware that the firm’s success rests on their commitment to the work. As such, TIAA is continually working to develop a culture where they can thrive and grow. The firm places a high priority on inclusion and diversity, knowing that a diverse workforce results in better productivity because employees feel valued and contribute at their maximum. During these unprecedented times, the firm have been committed to a healthy environment, enabling most employees to work safely from home and providing the flexibility for employees to balance work and family needs. Recent flexibility initiatives include encouraging everyone to block one – two hours of “focus time” each day for quiet time, personal needs or uninterrupted work and enhancing their childcare assistance benefits during the pandemic. For more than a decade, TIAA has been on a digital transformation journey. Technology is instrumental to TIAA’s ability to service customers, and so the teams have a fanatical focus on driving forth a high tech and high touch strategy. As the team plan ahead to what the future, TIAA will continue its award-winning work to become a leading digital company. However, the firm’s plans for the future does not end there. TIAA is also working to provide educational enrichment and enhance financial literacy programs through both tutoring and mentoring students, and delivering educational materials to students and teachers. The volunteer activities include creating flashcards for students, donating to school supply drives, and encouraging associates and senior leaders to use their own skills to help non-profits solve organizational challenges. In addition to this, associates will also be able to earn grant dollars on behalf of non- profits for volunteering in their communities and neighborhoods. One of the other key factors of this program is that the volunteer opportunities are also being done virtually in light of the current pandemic. This is just a snapshot of what lies ahead for the team at TIAA, as there list of future plans includes their “Race Against Racism” initiative and the “Be the Change” program to name but a few. For now, the team at TIAA will continue to prove to the industry that they are the most innovative leaders in Fintech development today and deliver a service to their clients which not only meets their requirements, but also exceeds their expectations. Contact: Lauren Post Company: TIAA Web Address: www.tiaa.org Tasneem Hajara, Head of Digital Distribution and Mobile Technology, TIAA received the Most Innovative Leader in Fintech Development 2020 - New York Based in New York, TIAA are leaders in helping people achieve guaranteed lifetime income in retirement through annuity products. Aside from pensions, annuities are the only retirement products that can provide income for life. We profiled the firm to find out more about the services they provide and how they established a reputation for being one of the most innovative leaders in Fintech development in the industry today. Since their inception in 1928, TIAA has been devoted to helping institutions and individuals pursue positive outcomes through an array of global, diversified financial services and a long-term investment perspective. It is this level of commitment which enables the firm to stand out amongst other firms in their field. Whilst the firm has grown tremendously and are now established top money managers, their core mission has remained the same for an impressive 100 years. Created to serve and built to perform, TIAA’s mission has been to help their clients to reach their financial goals. Today, the team hold everything that they do their guiding principles, and are united by a shared vision to care for individuals, act with integrity and deliver excellence. In today’s industry, the firm have a significant opportunity to uphold their mission and meet the growing financial needs of their clients as they take the next steps in their journey. Over the next few years, they must bring together the building blocks they have assembled to operate more efficiently and effectively as one team, to serve their clients in new and better ways, and to help their clients achieve financial wellness, to and through retirement. Issue 12 2020 39 The Legal Expert for Corporate Clients Specialising in white collar crime, FEHN Legal has become a leading light on Germany’s legal landscape. As the firm’s sole practitioner, Prof. Dr. Dr. Karsten Fehn’s expertise has proven to be a key distinguisher, made even more impressive by the legal sector’s pursuit for perfection. Following his success in the 2020 Corporate Excellence programme as the Leading Criminal Law Expert in Germany, we spoke to Karsten to find out more about his experiences and achievements. FEHN Legal has positioned itself as one of the leading entities in the German legal sphere, specialising in white collar crime, internal investigations, and compliance. Like all those who excel in legal pursuits, FEHN Legal – and Karsten Fehn – has been driven by peerless expertise and a dedication to serving clients to the best of its (and his) considerable ability. Because, ultimately, Karsten’s success has been secured on the back of a simple premise: a need to best serve his clients. Here, he explains this core ethos in more detail: “All clients are offered a personal client within the firm who will be on hand regardless of any issues or challenges that may arise. We make sure that all our clients have the best possible expert on hand – and with that in mind, FEHN Legal will bring in specialised lawyers if external expertise is needed. Regardless, the main point of contact remains the sole touchstone within the business for the client. “Moreover, we aim to serve every client quickly, and in this, we try to find a solution within 48 hours, with contact always made within 24 hours.” Aug20058 “We try to find solutions which – not only concern the theory of law – but which are practical from both a personal and business point of view. Further, we make considerable efforts to maintain transparency at all stages, and especially with regards to cost.” - Prof. Dr. Dr. Karsten Fehn It’s this last point that has served as a robust foundation for the firm over the years. By serving corporate clients, it is important to consider the impact and results on the company itself, all while keeping a natural focus around established legal framework. Here, Karsten’s experience and knowledge base further serves to distinguish the firm from any potential competitors. After all, criminal law encompasses a vast network of various fields, and in one way or another, Karsten has handled cases that have involved all of them. Putting it simply, Karsten has a precedence for success in all areas of criminal law, though has thrived in white collar and compliance. Indeed, there are few that can claim the history that FEHN Legal has on the German legal landscape and for that reason it was recognised in the Corporate Excellence programme. FEHN Legal Contact: Prof. Dr. Dr. Karsten Fehn Address: Kaiser-Wilhelm-Ring 14-16, 50672 Cologne, Germany Website: www.fehn-legal.de Telephone: +492212225227-0 Corporate Excellence Awards 25