Global Business Awards 2024 | 15 whilst maintaining total client satisfaction, DVKG is effective in building an environment centred on success, client-centricity, and personal development. In doing so, Dr. Julius tells us that he has succeeded in building up a crisis-resistant company across all employees. The team has remained resilient, even in economically challenging times. During the COVID-19 pandemic, the company retained its whole team and continued to invest in its outstanding software. This allowed DVKG to return to a steep growth curve in 2022 without encountering any losses. “Our successful development is driven by the passion of all colleagues to help customers in a solution-oriented way,” says Dr. Julius, “to develop the company further and ultimately, to leave their own footprint. I share this same passion with all my colleagues. It motivates me every morning.” In a competitive industry, it is important that companies develop unique tactics and strategies to remain ahead. DVKG offers its clients customised solutions, allowing itself to learn from the customer during the partnership to ensure that its services are unparalleled. By providing individual services, such as 24/7 on-call service, access management, and the customisation of all portal settings to the customer’s policy, DVKG promises each client a unique, individualised service that can not be matched. However, Dr. Julius is not concerned about similar entities on the market. “Competition is welcome,” he says. “The customer can decide accordingly and make the right choice for themselves. DVKG is the right choice. In the service industry, in addition to service, it is above all the people who are selected as future service providers. Our methodology of focusing on the customer with a differentiated view of who our customer is sets us apart.” The consular services sector is one ever evolving, driven by continually changing regulations. It is necessary that companies navigating the sector invest in the ongoing development of their service portfolios to remain relevant. Dr. Julius tells us that DVKG has expanded its portfolio to include workation and immigration services in the face of increasing demands. Additionally, the company overcompensates for other changes, such as the visa exemption for certain trips of up to 15 days to China, with supplementary consular services. Keeping an ear to the ground is the most advantageous tactic for successfully traversing the consular sector, an approach that DVKG has successfully mastered. By rapidly responding to regulation changes and offering supplementary services, DVKG not only maintains its position as a market leader, but also reassures its clientele that they are in capable, well-informed hands. “The industry is constantly changing,” says Dr. Julius. “To ensure future successful developments, we are in contact with various contacts in the market. We listen to our customers, reflect, and develop suitable solutions. In some cases, we still operate as we did when we were a start-up company.” Dr. Julius tells us that DVKG has numerous developments in the works, based upon the strength of the company. DVKG maintains a strong international network of partners and experts for collaboration with additional technical and specialist topics, such as legal and tax law issues. Whilst future plans are under wraps, Dr. Julius alludes that the current developments are manifold, including the globalisation of all DVKG services and the advanced development of AI tools. Such an effective display of innovation and dedication to growth has enabled DVKG to cement itself as a prominent player within the consular sector. The company strives to digitalise and streamline the application process for its clientele, in turn simplifying consular administrative processes across the board. It is for this steadfast dedication, combined with a successful client-centric approach, that DVKG has been named the Best Global Consular Services Provider 2024 – Germany. Contact: Dr. Julius Heintz Company: DVKG Deutsche Visa und Konsular Gesellschaft mbH Web Address: https://dvkg.de/de & https://global-consular-services.com/en
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