Corporate Vision- HR & Employment Awards 2024 Corporate Vision HR & Employment Awards 2024
AI Global Media, Ltd. (AI) takes reasonable measures to ensure the quality of the information on this web site. However, AI will not assume any legal liability or responsibility for the accuracy, correctness or completeness of any information that is available through this web site. If errors are brought to our attention, we will try to correct them. The information available through the website and our partner publications is for your general information and use and is not intended to address any particular finance or investment requirements. In particular, the information does not constitute any form of advice or recommendation by us or any of our partner publications and is not intended to be relied upon by users in making or refraining from making any investment or financial decisions. Appropriate independent advice should be obtained before making any such decision. Any arrangement made between you and any third party named in the site is at your sole risk and responsibility. Human Resources is a vital component in the success of all businesses and organisations. Each year, millions of HR professionals across the world work tirelessly behind the scenes, showing persistent dedication as they strive to protect and enhance the working lives of business leaders and their employees. Corporate Vision’s HR and Employment Awards 2024 have been instated to pay adequate respect to these invaluable professionals who recruit the top talent, champion diversity and bring harmony to the day-to-day. These awards will venerate firms from any industry who demonstrate successes in their HR department. Perhaps your organisation has exceptional employee benefits or wellbeing initiatives. Maybe your excellent company culture has resulted in a harmonious working environment, or your diversity and inclusion policies have made a significant impact. If you meet any of these criteria, you may have what it takes to impress our judging panel. Jo Holloway- Senior Account Executive Website: www.corporatevision-news.com HR & Employment Awards 2024 Editorial Team Sofi Parry, Senior Editor | Rebecca Scotland, Editor | Kita Thomas, Writer | Lou Allkins, Writer | Emily Godbold, Writer | Matthew Wright, Writer | Joshua Beardsmore, Writer Design Team Lauren Baldwin, Graphic Designer | Haeri Jung, Junior Graphic Designer
Contents 4. AllSaints: A Catalyst for Individuality 5. M247: 24/7 Telecom Support Where it Counts 6. Axonify: Most Innovative Workforce Enablement Solutions Provider 2024 8. Marchiche Global Solutions: Human resources in a different light 10. ID Medical: Connecting and Supporting Healthcare Professionals Everywhere 11. Fleet Evolution Ltd: An Electric Vehicle Car Scheme Done Right 12. Theorise Ltd: SUPPORTING DIVERSE LEARNERS 13. Betterworks: Making Work Better 14. Operam Education Group: Together Creating Learning Capacity in the Classroom 15. Lanes Employment Solution Specialists LTD: A Shining Example of Family-Run HR 16. GritHR Solutions LLC: Inject Some Grit Into Your Business 18. Threat Assessment Group, Inc: The World Leader in Workplace Violence Prevention 20. ACS Group: ‘Your Work Life, Our Life’s Work’ 21. hipages Group: Transforming the Trade Industry, Building Better Lives
Corporate Vision Small Business Awards 2023 | 13 Issue 4 2024 | 13 atmosphere that’s imbued with respect. Be it respect between colleagues, customers, suppliers, communities, or even the planet, AllSaints helps everyone interested in fashion to feel good, no matter their differences. AllSaints recognises itself as an entity that’s able to foster continuous learning, while also making each role as varied and enjoyable as possible. Though most retail brands may only offer a day-to-day working style, AllSaints instead integrates training into its standard practises. In doing so, it’s able to encourage its people to invest in their own personal growth journeys, while still onboarding a role that has an active impact on the social aspects of the brand. In short, AllSaints embodies what it means to be a collective – it isn’t just a selection of individuals working towards a goal, but instead a union of like-minded individuals, each eager to better both themselves and the brand for the sake of newcomers and lifelong co-workers alike. In today’s world, where technology seems to be moving towards replacing genuine human interactions, there’s never been more of a need for brands to take things back to basics. Revisiting their roots, and recognising that people ought to express themselves each and every day, is where AllSaints thrives, and it’s for this very reason that it’s been recognised as the Most Welcoming Company Culture 2024 – London. AllSaints holds people at the heart of everything it does, and it’s clear that it doesn’t have any intention of ever relinquishing this cherished characteristic. Contact Details Contact: Katrina Quarton Company: AllSaints Web Address: https://careers.allsaints.com/our-culture Since establishing itself within the market almost 30 years ago, AllSaints has tirelessly worked to cultivate an environment in which individuals can thrive as their authentic selves. Fast forward to the present day, it has accumulated an immense amount of pride in relation to both its beautiful products and its myriad of teams. By adopting a ‘business of feelings’ framework, the collective has combined empathy, compassion, and mutual respect to harness talent on a global scale, ultimately resulting in a brand identity that matches the inner workings of the larger entity. Whether it’s promoting diversity throughout its teams, or going above and beyond to dismantle the stereotypes associated with gender identity, AllSaints has become a critical player in inclusive employment. With over 19% of is team comprised of LGBTQIA+ individuals, 43% BIPOC, and 18% presenting a form of disability, the collective promises to welcome anybody, regardless of who they are as a person. Celebrating individuality is where AllSaints thrives, and no better is this showcased than through its harmonious internal culture. To AllSaints, treating each person equally is simply non-negotiable, allowing it to provide a safe space for those who are often overlooked within the industry. This ideology was empowered even further when the brand entered into 2023 – a year that saw significant growth for AllSaints, driven by the brand’s continued expansion through wholesale, franchise, and licensing, as well as strong store and digital sales. As a result of its diverse team’s commitment to adapting and remaining flexible when faced with the retail sphere’s rapid evolution, the brand has managed to bridge more gaps than ever before. In doing so, it’s amassed the ability to seamlessly introduce its core values to newcomers, while simultaneously uplifting those who have been with the business since the beginning. Taking the form of ‘cool, responsible, and mass’, these values establish a certain comfort in oneself, ultimately culminating in a caring As a global fashion brand that wholly revolves around the notion of independence and selfexpression, AllSaints has developed a network through which customers, clients, and colleagues alike can feel at one with themselves. With a community of more than 2,000 team members ready to create full collections of womenswear, menswear, and accessories, the brand has established an award-winning sense of togetherness – one that has earned it the title of Most Welcoming Company Culture 2024 – London. Below, we explore how AllSaints has developed an inclusive environment within which each team member is valued above all else. A Catalyst for Individuality
HR & Employment Awards 2024 | 5 Corporate Vision 24/7 Telecom Support Where it Counts Proudly supporting some of the largest companies across the UK, M247 is an exemplary telecoms, security, and bespoke provisioning solutions provider that has spent its years championing its craft. Now, it’s seen as the employer of choice within its field, with its drive to consistently encourage innovation and excellence bringing its team together in fascinating ways. At the heart of it all is Chief People Officer Rich Hughes – a professional who leverages his extensive experience to bring a breath of fresh air to the market. Below, we explore how this unity has earned Rich Corporate Vision’s title of Chief People Officer of the Year 2024 (UK): Rich Hughes. Having spent recent years onboarding a myriad of successful acquisitions, M247 is a reputable company who has managed to champion its craft time and time again. Once a traditional connectivity provider, the company now stands as the region’s preferred partner for bespoke security, BUaaS, DRaaS, and cloud based solutions – one that has fostered a strong clientele that, to this day, is still growing. And yet, such advancement wouldn’t have been remotely possible were it not for the brilliant professional bringing together the UK’s most impactful industry experts. This professional is, of course, the holder of Corporate Vision’s Chief People Officer of the Year 2024 (UK) title – Rich Hughes. Following a long and successful career in retail management, Rich recognised that, in order for a wider collective to thrive, every person must be considered, respected, and empowered to be at their best each and every day. As such, he opted to retrain in human resources, with his focus primarily centered around both the art of learning and developing his passion for supporting the people around him. For years, he operated as a generalist, but his success eventually saw him progressing into senior partnering roles, before finally onboarding a series of senior leadership roles. Such a detailed journey granted Rich an insight into the world of human resources that, powered by well over a decade of senior positions, taught him how to manage even the most versatile of organisations. Taking all that he learned, Rich gladly accepted the challenge to the position of CPO on M247 – a role through which he finally demonstrate his prowess, while honouring the entrepreneurial flair of each member of the team. In essence, Rich leverages his position to steer M247 toward making the impacts it needs to make, and avidly supports the ones contributing to the overarching brilliance of the company itself. To Rich, no role is too small, and no task too trivial. His avid determination to foster excellence on a daily basis means turning his attention to each and every member of the team - regardless of their standing - and ensuring that their needs are being met. Only then can individuals truly thrive, and it’s this impeccable level of respect and support that has allowed M247 to maintain its impressive upward trajectory. Over the past two years alone, Rich has returned its workforce to a collaborative and supportive office, drastically reduced colleague attrition, introduced various new learning and career pathways, and even increased employee NPS scoring through meaningful listening, action, and communication practises. Put simply, Rich Hughes is a individual who has spent his years mastering the art of working alongside others, and each skill he has acquired along the way is reflected through the mutual respect he shares with every person on the M247 team. Thanks to Rich, colleagues are given free rein to develop and share new ideas that, when applied, may very well hold the power to drastically heighten the collective’s continued impact on the industry. It’s for this very reason that Corporate Vision has identified Rich Hughes as the Chief People Officer of the Year 2024 (UK): Rich Hughes, and we look forward to seeing where he takes M247 next. Contact: Rich Hughes Company: M247 Web Address: https://m247.com/
Corporate Vision entire 20+ year career supporting frontline employees. He started out managing movie theatres and theme parks before making the jump to L&D with Disney and Kaplan. “Just like any other employee, frontline workers deserve technology that empowers them to tackle challenges, make informed decisions and perform at their best.” It seems simple, but corporate learning technology isn’t enabling frontlines in this way. Built to meet the needs of deskbound, corporate employees, the traditional LMS has too many gaps. It can’t adequately support the diverse, distributed and task-oriented workforces that comprise frontline industries in retail, supermarkets, hospitality, foodservice, warehouses and more. For one thing, it’s not available in their moments of need. Let’s face it: society is still in a labour crunch, and frontline staff members are diving in as quickly as possible. They must onboard quickly on the basics and then pull up additional training resources as needed, in the flow of work, with the devices they’re already using—from personal smartphones to Zebra handhelds and much more. The traditional LMS also distils “success” down to a few basic metrics, such as completion rate or test scores. At the scale of frontline organisations, which often employ tens or even hundreds of thousands of workers, there is a scalability required to monitor and optimise any technology being utilised—and when L&D teams are only getting the bare minimum of data, there is also a lost opportunity for more insights to make data-driven decisions and improve the overall frontline experience. Most importantly: the traditional approach is inherently forgettable. “Humans are wired to retain info in small bites over time. To make knowledge stick, they need to start applying it right after they learn it,” says JD. “Traditional corporate training fights against this human nature with lengthy classroom sessions and online courses that feel a lot like school. Then employees quickly forget what they learn—if they learned it at all—because they’re overwhelmed with everyday tasks.” As a result, frontline workers are underserved when it comes to getting the training, information, resources, and enablement they need to do their jobs well. This is a problem, especially as frontline industries are experiencing disruptions and challenges like never before. “Today’s workplace is a balancing act. Managers are being challenged to do more with less while still delivering exceptional experiences that bring customers back,” says JD. “Plus, they need to prepare to deal with the next big operational change, which could be anything from a new regulation, the next big product release or an emergency situation.” According to JD and the company, all of these disruptions have one thing in common: the need for frontline staff to have the knowledge, skills, tools and motivation to do their best to help businesses overcome them and achieve their goals. And the reality is, it takes Most Innovative Workforce Enablement Solutions Provider 2024 Axonify is a frontline-forward learning and enablement platform used by companies such as Walmart, Merck, and Foot Locker to train their employees during five minutes each day in the flow of work with devices they are already using. With bite-sized gamified microlearning, custom training content, embedded communication and more, Axonify is revolutionising the way frontline workers learn, connect and accomplish goals—and they’re only getting started. As frontline workers navigate increased levels of complexities and safety concerns in the workplace, Axonify is finding new ways to support, with a roadmap that includes task management, skills development and more AI functionality. Axonify is closing gaps within traditional learning solutions that have underserved frontline workforces for decades—and that has led the solution to receive this year’s award for Most Innovative Workforce Enablement Solutions Provider. We spoke with JD Dillon, Axonify’s Chief Learning Architect, to learn more about Axonify’s role in helping frontline workers navigate an increasingly complex environment. No industry has been left unscathed by the current turbulent economy, changing consumer habits and the current aftermath of a worldwide pandemic. Industries such as retail, supermarkets, hotels, and foodservice are particularly feeling the crunch. As are frontline workforces globally—individuals who are working directly with your customers and your products. They are desperately looking for the right tools, support and information to do their jobs to it’s highest standards. They want to follow protocol in highly regulated, safetycritical environments. They want to build a sense of community and share ideas across highly distributed locations and teams. But it is just not happening. Why? Here’s the understatement of the year: the experience of a frontline worker is vastly different from that of a corporate worker. Firstly, frontlines have a massive impact on customer experience— research has uncovered an undeniable link between the role of employees and customer engagement. It also shows that frontline workers face higher levels of emotional labour compared to their corporate counterparts, and require more agility and adaptability while navigating volatile settings, with recent Axonify research finding that 40% of retail and grocery employees feel scared to go to work. In other words, the frontline experience is getting more complex, more challenging, and much more dangerous- and they urgently need the right support, information and resources to navigate it. “Frontline work is different. It’s hands-on. It’s on-location. It’s mobile,” says JD Dillon, Axonify’s Chief Learning Architect. JD has spent his
HR & Employment Awards 2024 | 7 Issue 8 2024 | 11 more than a day in a classroom or a two-hour eLearning module to ensure employees are capable and confident enough to make the right decision when it matters most. That’s why Axonify was created. Since its inception more than 10 years ago, it’s been purpose-built for the frontline workforce. Axonify aims to close the digital divide between corporate and frontline workers by building technology, content and services that fit how frontline work is done. By integrating training, communication and operational support tools, Axonify provides frontline workers with the personalised enablement they need, precisely at the moment they need it during their shift. Using organisational data, Axonify personalises the experience for each individual employee automatically, catering to both brand-new hires and seasoned tenured staff with everything from adaptive learning that addresses specific performance gaps to a fully translated digital experience in each employee’s preferred language. The Axonify experience begins with a new hire’s onboarding, where both hands-on and digital training identifies each employee’s strengths and gaps. Axonify then targets training to focus on each person’s most crucial needs. “Managers play a critical role across the frontline experience,” says JD. “Axonify helps them balance the demands of their work and focus on enabling their people, instead of getting bogged down in admin duties.” After onboarding, employees continue to use Axonify, completing daily practice activities and refresher training on their preferred devices in just three to five minutes per shift. “Every time someone logs into Axonify, they’re greeted by an experience tailored specifically for them, with bite-sized information to support their work, navigate change and improve their performance. And it’s all designed to fit seamlessly within the workflow so we’re not disrupting the operation,” says JD. Opportunities to play games, earn points and foster competition with coworkers enhance the experiences and motivates staff to return to the platform every single day. And it works. Eighty-three percent of Axonify users worldwide access the platform an average of two to three times per week. A learning platform is only as good as the content it delivers. In addition to the company’s proprietary training and communication materials, Axonify is home to the world’s largest collection of frontline-focused training content, with 860+ topics expertly created by seasoned instructional designers. “As a task-centric workforce, frontline workers have very unique training needs,” says JD. “They need specific training on how to do very specific tasks ranging from properly stacking produce in a grocery store to de-escalating an angry customer in a hotel. That type of off-the-shelf content wasn’t available, so customers were spending a lot of time and money to build it from scratch. We saw that need, and built out an ever-growing marketplace that meets the particular requirements of the frontline audiences we serve.” Customers can also use AI to customise Axonify’s library of training videos to reflect their branding, voice, language—even the uniforms. With technology evolving at lightning speed, revolutionising how we work and connect, what’s next for Axonify? “We’re constantly speaking with our customers and conducting research on the frontline work experience. We’ll continue to expand our capabilities to provide more value to the people using our technology on the job every day as well as to stakeholders across the business, including Operations, Human Resources and Learning & Development,” says JD. Axonify is also assessing the ever-shifting technology landscape to consider how capabilities like generative AI can further augment the frontline digital experience. “We’ve been using AI for years to adapt and personalise training and now we’re expanding our AI-powered technology to make Axonify available in more than 60 languages, develop AI-driven digital assistants and more to get the right information into the hands of the people who need it,” says JD. “This has been an underserved audience for far too long. And to give frontlines the information they sorely need, we need to give organisations the right tools and features to make it easy to deliver training, communication, and resources at scale. So we’ll continue to explore new ways to do just that.” For its steadfast commitment to enabling frontline teams in an everchanging landscape, Axonify has received this year’s Most Innovative Workforce Enablement Solutions Provider 2024 award. Contact Details Company: Axonify Website: www.axonify.com Get in touch: axonify.com/contact/connect
Corporate Vision Corporate Vision management of HR processes, from payroll to talent management, with multi-company and multi-agreement support. BPO Payroll: Expertise and Operational Efficiency Marchiche Global Solutions’ services also include BPO Payroll, offering significant strategic advantages for companies. By offloading payroll management, companies can concentrate on their core activities. BPO Payroll providers bring specialist expertise, keeping up to date with regulations and tax changes to ensure full compliance, reducing the risk of errors. Operational efficiency is enhanced through the use of advanced technologies and automated systems for payroll processing and benefits management. Financially, outsourcing reduces costs by avoiding major investments in software and training, while ensuring a more judicious allocation of resources. Confidentiality of sensitive data is a priority, with rigorous security protocols put in place by BPO Payroll suppliers. Adaptability to workforce fluctuations is also emphasized, offering companies flexible and responsive payroll management in periods of growth or downsizing. Access to detailed reports and in-depth analysis provides crucial information for making informed decisions and optimizing overall corporate strategy. PEO and EOR: Simplifying International Recruitment Marchiche Global Solutions also offers Professional Employment Organisation (PEO) and Employer of Record (EOR) solutions for international recruitment. PEO simplifies processes by removing the administrative and legal hurdles associated with foreign employment. It ensures compliance with local laws and offers access to a global workforce, benefits management, and a reduction in the costs and risks associated with international employment. EOR, on the other hand, enables companies to delegate the administrative management of their foreign employees to a specialized service provider. By assuming responsibility for employment-related aspects such as payroll and legal compliance, the EOR simplifies international expansion by minimizing the risks and complexities associated with managing Human Resources in different cultural and regulatory contexts. It offers a complete solution for employing staff abroad, while guaranteeing compliance with local requirements. Training: Developing Skills for Excellence Marchiche Global Solutions offers training programs that go beyond the simple transmission of knowledge. They aim to develop practical and operational skills, encourage team collaboration and stimulate creativity and innovation. By investing in employee training, companies not only stimulate professional growth, but also strengthen their global competitiveness. Marchiche Global Solutions offers several types of training, including face-to-face, distance learning, e-learning and hybrid. Agency Recruitment: HumanJobs, Objective and Scientific Assessment Marchiche Global Solutions also offers managed recruitment services via its innovative “HumanJobs” platform. This platform is characterized by an objective and contemporary assessment of candidates, abandoning the subjective judgments of traditional CVs in favor of a rigorous technological and scientific evaluation. This methodology ensures talent selection based on objective and relevant criteria, delivering recruitment results of exceptional quality. HumanJobs’ approach is based on an in-depth analysis of candidates’ skills, eliminating the potential biases associated with subjective assessments. Using the latest technological advances, HumanJobs objectively assesses candidates’ technical skills, professional aptitudes and previous experience. This data-driven approach enables more accurate and equitable decision-making during the recruitment process. Human resources in a different light Marchiche Global Solutions is a world leader in the outsourcing and integration of Human Resources Information Systems (HRIS). Based in Casablanca and active in several countries, the company offers innovative HR solutions while complying with international quality and security standards. Its services include BPO Payroll, training and recruitment via HumanJobs. As it receives the 2024 HR and Employment Awards title, we look at how Marchiche Global Solutions is helping companies succeed. Marchiche Global Solutions: Leader in Human Resources Outsourcing and HR Information Systems Integration Marchiche Global Solutions, founded by Youssef Marchiche in 2008, is a benchmark company in the outsourcing of Human Resources functions and the integration of Human Resources Information Systems (HRIS) on a national and international scale. With over 20 years’ cumulative experience, it has established itself as a key player in its sector. Aware of the strategic importance of Human Resources to business success, Marchiche Global Solutions places its expertise at the service of its customers, offering customized, innovative solutions to optimize HR management. Our experience and know-how enable us to meet the specific needs of every company, whatever its size or sector of activity. Headquartered in Casablanca, Morocco, Marchiche Global Solutions is also present in France, Cameroon and Côte d’Ivoire. The company covers more than 160 countries, with over 120 customers and more than 60 partners. Committed to the excellence and quality of its services, Marchiche Global Solutions adheres to the most widely recognized international standards, including ISO 9001, ISO 27001 and ISO 22301. Its dedication to these standards is a testament to its commitment to providing quality, secure and resilient services. The company implements all necessary measures to ensure that its processes, systems and practices rigorously meet quality, information security and business continuity requirements. HumanKey: Innovation at the service of Human Resources Management As a Human Resources Information Systems (HRIS) publisher within Marchiche Global Solutions, HumanKey offers innovative solutions and services to meet all Human Resources management needs. The platform stands out for its responsiveness and flexibility, adapting to all company sizes. This solution provides complete Apr24497
HR & Employment Awards 2024 | 9 Issue 7 2024 | 15 It is for these innovations that Marchiche Global Solutions has rightfully been named as the International HR Consultancy of the Year 2024. Contact: Soukaina Atioui Company: Marchiche Global Solutions Mail address: contact@marchiche.com Web Address: https://www.marchiche.com/ By breaking with traditional methods, Marchiche Global Solutions ensures the quality of candidates and optimizes the efficiency of the recruitment process. It aims to build lasting partnerships by delivering exceptional results aligned with the specific needs of its customers. With its platform, companies benefit from a solution combining technological innovation and scientific rigor to build an exceptional team and propel their business to success. Marchiche Global Solutions remains committed to providing excellent, secure and innovative services to meet the diverse needs of its customers worldwide.
Corporate Vision Corporate Vision ID Medical is the largest and most reputable medical recruitment agency in the UK, aiming to find and support healthcare providers in their professional development. The company works alongside medical professionals across the globe and connects them with healthcare organisations that need their services. With a vision of improving patient outcomes by supporting the healthcare professionals that treat them, ID Medical places people at the heart of its operations. Jenny tells us, “ID Medical regularly works with over 95% of NHS trusts as well as private healthcare organisations throughout the UK. Healthcare professionals working with ID Medical can expect industry-leading support from a dedicated Recruitment Consultant as well as 24/7 assistance from specialised teams to support every aspect of their needs.” With two decades of experience in all major frameworks, ID Medical has achieved an average patient satisfaction score of 99% for its clinical services, a Platinum status on its NHS Frameworks, and a Trustpilot score of 4.9 stars from over 1,000 reviews from healthcare professionals. The landscape of the NHS is constantly shifting, and ID Medical must ensure that is it proactively supporting these changing needs. Jenny notes that the role isn’t merely placing people but ensuring that the right person is placed for the specific need, at the best possible rate. This must be done without alienating either the healthcare professionals being placed or the organisations trying to meet patient needs in a cost-effective manner. “By combining industry leading technology with a wide pool of registered health care professionals and a top-tier agency supply chain, our fully managed services give our clients the transparency they need for careful cost management without putting patient care at risk,” Jenny explains. ID Medical has continually supported healthcare organisations since its inception. Most recently, the company supported Frimley Health NHS Foundation Trust as it experienced rapid growth. The Founded in 2002, ID Medical is a UK-based healthcare recruiter that aims to improve patient outcomes by supplying locum doctors, nurses, allied health professionals, and clerical staff to healthcare organisations across the country. As the company receives its title in the 2024 HR and Employment Awards, we speak with Marketing Director Jenny Bartlett to learn more. ID Medical: Connecting and Supporting Healthcare Professionals Everywhere Trust was faced with challenging staff shortages and had turned to many agencies for support. The Trust turned to ID Medical, who provided a fully managed vendor-neutral service that enabled the trust to significantly reduce off-framework provision and administration pressures, as well as removing hefty financial burdens to ultimately improve patient care. The support given to Frimley Health NHS Foundation Trust is just one example of the shining work that ID Medical has done to support the country’s healthcare system. Countless testimonials from clients, patients, and organisations attest to the company’s work ethic, professionalism, and dedication to connecting the right people to the right roles. One review says, “ID Medical, especially Dean Faulkner have found me a great locum SHO role. They have regularly provided me updates during the initial search and are very accessible and approachable. They have answered all my queries very promptly and have made everything seamless at my new role. Overall, ID Medical is an excellent agency and Dean Faulker is an outstanding recruitment consultant.” Another writes, “I have been working with ID Medical for some time now. It is a great company to work for. I have a lovely consultant who listens and takes individual needs into consideration. If I have any issues regarding work, I can talk to her at any time. Some companies don’t possess these values and push their clients away, but this is not the case with ID Medical at all. I have had nothing but positive experiences, especially with my consultant Niyati. She is an asset to the company.” The company’s high ratings are a testament to the dedication and commitment that ID Medical has displayed towards helping people across the country. There is no doubt that the company aims to continue this trajectory through continual improvement. Looking forward, Jenny tells us, “Our goals are to continue to use technology to support the customer experience where appropriate, allowing more time for the personal interactions that are so important for delivering an outstanding customer experience.” ID Medical plays a crucial role in the upkeep of our healthcare system and works hard to alleviate growing pressure on the NHS. It is for its stellar support that ID Medical has been deservedly recognised as The Best Healthcare Recruitment Company 2024 – UK. Contact: Jenny Bartlett Company: ID Medical Web Address: https://www.id-medical.com
HR & Employment Awards 2024 | 11 Small Business Awards 2023 | 11 Issue 6 2024 | 11 Aggreko’s Head of International Benefits, Richard Wallis, shares, “there has been considerable interest in the scheme since we launched it, with 180 employees signing up to the scheme on the first day alone. I myself have also switched my car to an EV without any problems.” He adds, “we expect the scheme to grow and grow. For example, we have just communicated its existence to the staff of a new business we have just acquired – and we expect this pattern to continue over time.” As for the future of Fleet Evolution, the business’ plans for the next five years involve further supporting its ever-expanding customer base with the switch to green. This includes measuring the impact of going electric in a broader sense, something that spans such areas as solar, battery storage, and heat pumps, to name just a few. There are further future plans regarding vehicles too, with the company ramping up projects relating to electric vans, a quest that sees the business seeking to electrify more vehicles across UK roads. Leveraging the skills of a specialist and knowledgeable team, a simple process designed to get the ball rolling as quickly as possible, as well as a keen eye for the best deals to snatch up for its clients, Fleet Evolution Ltd is fortifying the future of salary sacrifice electric car schemes throughout the UK. This, combined with its ongoing commitment to flawlessly managing the fleets of clients, make this business worthy of being recognised as a standout in its field. Contact: Andrew Leech Company: Fleet Evolution Ltd Web Address: https://www.fleetevolution.com/ Since introducing the first salary sacrifice electric car scheme to the UK back in 2012, Fleet Evolution has gone from strength to strength, providing clients with flexible, cost-effective vehicle and management solutions, regardless of the size or complexity of the undertaking. It is this unparalleled flexibility that truly sets the business apart within this industry, and results in customers and their unique needs existing at the very heart of this operation. Where others simply say “no”, Fleet Evolution’s approach guides it towards always saying, “let’s discuss.” Interestingly, the simple and yet impactful approach pioneered by Fleet Evolution to managing the needs of its customers is grounded in HR, and it possesses a unique ability to set up these schemes in just one day, this in addition to its handling of all engagement and HMRC submissions. By developing the industrydisrupting method of assessing such offerings from a HR perspective, this Tamworth-based employee car scheme and fleet management provider stands as a beacon of trust and efficiency. Commenting on his company’s terrific work in this sector, Founder and Managing Director Andrew Leech explains, “we love working in the employee benefits space as literally everyone wins. Employers that offer benefits attract the best staff and retain the best talent, and the employee can have a brand-new EV (electric vehicle) for a lower cost than running a five-year-old diesel.” Perhaps best of all, the planet also wins, as electric vehicles are infinitely better than their fossil fuel counterparts when it comes to emissions. When Fleet Evolution launched its initial salary sacrifice electric car scheme, its first customer had around 50 employees. Today, Fleet Evolution’s smallest customer has just three employees. Thus, in a world where many car suppliers are unwilling to work with smaller customers and are simply looking to expand their portfolio through numbers, the team at Fleet Evolution are distinguished by assessing and understanding the benefits market in its entirety, making them the perfect ambassadors to serve it holistically, irrespective of size. This is a sentiment shared by Scottish energy company Aggreko, which benefits immeasurably from the employee car scheme it has through the business. Every member of its approximately 900-strong UK workforce has access to electric cars through this scheme, and with an operation of this size, Aggreko made sure to do its research before selecting a provider that aligned with its goals and would do justice to the needs of its staff. From its home base in Staffordshire, England, Fleet Evolution Ltd has been working for more than a decade to help its customers make the switch to electric vehicles, something it achieves through its simple, tax efficient salary sacrifice employee benefit car scheme and fleet management services. 14 years after starting out, Fleet Evolution today boasts the most simple and inclusive car scheme on the market, serving start-ups through to huge corporations. For its outstanding efforts, Fleet Evolution has been named as the Employee Car Scheme & Fleet Management Company of the Year 2024 – UK. An Electric Vehicle Car Scheme Done Right
Corporate Vision Issue 6 2024 | 9 Theorise provides a range of specialist student support roles to colleges, universities, and other educational institutions to meet clients’ individual requirements. These roles include Study Skills Tutors (for dyslexia, dyspraxia, and other specific learning difficulties), Mental Health Mentors, Autism Mentors, in-class Support Workers (ASD, ADD, ADHD), Note-Takers, Proof-Readers, and Examination Support Staff. To create an inclusive educational environment, Theorise offers a range of disability support tutors and mentors to help students unlock their academic potential. The team understands that every student is unique and employs a tailored approach to ensure support aligns with the needs of both clients and students. As Theorise continues to grow, the business remains committed to its professional, friendly approach which has proven successful with its students. Theorise has established itself as a trusted partner for esteemed institutions, such as the University of Aberdeen and the University of Edinburgh, seeking first-rate NMPH student support in Scotland. Theorise is recognised for its tailored approach and exceptional service for clients and candidates. Unlike other companies operating in the sector, Theorise has a reputation as a high-quality recruitment agency through its status as a Corporate Member of the Recruitment and Employment Confederation (REC) and a Member of the Federation of Small Businesses (FSB). In the academic year 23/24, the ambitious company was the preferred choice for over 50 educational institutions and delivered support to roughly 2300 individual students. Dany Brunton, Co-founder and Director of Theorise, says, “Further education can be a daunting prospect for any student but perhaps more so for those who need additional support. We are committed to ensuring they are afforded appropriate support from a suitably qualified and trusted support worker who can assist in their academic progression. “Theorise consider it critical to our success in education that we retain our support workers to ensure students have consistency throughout their studies. We firmly believe that consistency is key for students and that having the same support worker can assist in their academic progression through the creation of a strong and trustworthy working relationship.” Fiona’s story is an inspiring example of how Theorise’s services have made a meaningful difference in the lives of students. Theorise began working with Fiona during their undergraduate degree at Queen Maragret University when students were facing challenges as a result of the Covid-19 pandemic. Throughout this period, student support in Scotland was wholly online and Fiona, like many students, dealt with the changes admirably. Fiona shares, “Working with my Study Skills Tutor and Mental Health Mentor was a life saver. I was able to work on my time management skills, learn how to proofread my own work, and manage to pass the first year with much better grades than I anticipated. Theorise Ltd. is Scotland’s largest educational recruitment business, dedicated to supplying high-quality non-medical person help (NMPH) support staff to further and higher education institutions. Renowned for its excellent quality of service and personalised approach, Theorise has a proven track record of delivering exceptional candidates for a wide range of roles and exceeding the expectations of clients and students with whom they work. SUPPORTING DIVERSE LEARNERS “As I came into fourth year, I wound up working for an initiative called ELTI, tutoring high school students throughout East Lothian and Midlothian, which was organised with Queen Margaret University in partnership with Theorise. The program focuses on helping high school pupils who wouldn’t be able to access tutoring due to their diverse backgrounds. For the first time in my life, I felt like I had found my calling in a part-time role!” Theorise’s collaboration with Fiona led them to undergo a profound transformation from a student struggling with neurodiversityrelated challenges to becoming a fundamental part of the Theorise support team. Fiona’s journey is a testament to their own resilience in the face of personal challenges, the business’s unwavering support, and the positive impact that Theorise has on individuals’ education. Theorise has acquired an illustrious reputation not only for the outstanding support it provides to clients, candidates, and students but also for the meaningful difference it makes to students’ lives. With its personalised and professional approach, Theorise strives to meet clients’ requirements and the diverse learning needs of today’s students. In the wake of Theorise’s win at this year’s HR and Employment Awards, Dany Brunton says, “As we look ahead, Theorise Ltd remains dedicated to advancing the cause of inclusive education. Join us in our mission to unlock the potential of every student, creating a future where diverse learning needs are not just acknowledged but embraced.” For its specialist student support, we have bestowed on Theorise our award for Student Academic Support Recruitment Agency of the Year 2024 – Scotland. Contact: Dany Brunton Company: Theorise Ltd Web Address: www.theoriseltd.com
HR & Employment Awards 2024 | 13 Corporate Vision Making Work Better Think back to the previous roles you’ve had across your working life. Out of all of them, how many made an active effort to hear you, see you, and cherish your individuality? Chances are that, unfortunately, the number is far lower than it should be. Thankfully, there are those who are committed to putting an end to the disconnect between employer and employee, and exemplifying this drive better than anyone is Betterworks. Recognised by Corporate Vision as the Most Innovative Corporate Performance Management Solutions Company 2024, Betterworks helps business leaders to take a step in the right direction. In a world of AI, everyone claims to balance technical capabilities with the human element. But how many truly do? At Betterworks, they do. Central to the Betterworks brand is “People Fundamentals,” which is grounded in the simple fact that it’s all about people. Betterworks supports meaningful connections, aided by cutting-edge AI that reduces bias and provides managers with the tools they need to be exceptional coaches. Betterworks’ focus on making work better underpins its commitment to innovation, people-first performance management, and transforming business outcomes. Built on the foundations of understanding just how integral engagement among the workforce is to the success of the wider collective, Betterworks goes above and beyond to bestow technological solutions onto human resources and business leaders across the globe. In doing so, it helps to encourage more meaningful connections – ones designed to further a company’s goals, aspirations, and performance. Betterworks brings an entirely new approach to the world of performance management among businesses and human resources leaders. In essence, it leverages real-time, forwardlooking solutions that enable continuous growth – something that the wider industry has yet to grapple with to such a flawless degree. Betterworks has adaptable solutions that uplift every employee while improving business outcomes. Put simply, Betterworks presents companies with the tools needed to cultivate strong, collaborative workplace cultures that honour the identity, perseverance, and brilliance of each employee. As a result, they’re able to do their best work knowing that their participation is utterly invaluable. This surge in confidence among leaders and employees alike is best reflected through Betterworks’ statistics. Customers using Betterworks have 63% higher goal alignment, 3x higher employee satisfaction, and 44% higher employee discretionary effort (going above and beyond). Needless to say, Betterworks has certainly had quite an impact on the wider sphere, and it’s clear that this is only the beginning. As technology has evolved over the years, so too has Betterworks. As opposed to being intimidated by the power of tech, this renowned collective has harnessed its capabilities to develop a performance management platform whose seven modules integrate AI components to further their effectiveness. Encompassing Goal Setting, Feedback, 1:1 Meetings, Conversations, Employee Engagement, Calibration, and Advanced People Analytics, Betterworks’ platform creates a comprehensive catalyst for performance management growth. For far too long, HR leaders have been left to boost their workforces entirely unassisted. As such, it becomes far more difficult to effectively scale the performance of your employees, regardless of how exceptionally capable you may be. Thankfully, Betterworks has taken the first brave step to ensuring that no human resources leader is left without the tools they need to guarantee the advancement of their business. As identified by Corporate Vision, Betterworks has an eye for the future, and it has demonstrated this time and time again. It’s for this very reason that we’re proud to present Betterworks with the title of Most Innovative Corporate Performance Management Solutions Company 2024, and we look forward to seeing how it further leverages technology’s future advancements to foster performance management growth on an even larger scale. Contact: Patience Baldacci Company: Betterworks Web Address: https://www.betterworks.com/
Corporate Vision Together Creating Learning Capacity in the Classroom Operam Education Group (OEG), recognised as our Education Recruitment Agency Acquisition Specialists of the Year 2024, is an education recruitment business, specialising in the acquisition and growth of regionally intimate education recruitment agencies with high value service offerings. Currently with eight brands across the north and the midlands, its pending acquisition will enable a national reach. OEG brands include Provide Education, The Education Specialists, Teachers UK, Key Stage Teacher Supply, First For Education, Bridge Education, and Provision Recruitment. Successfully over the last five years, Operam Education Group’s investment strategy has encompassed people, technology, and business processes to improve efficiencies and further develop service delivery. Every acquisition process strives to strengthen stakeholder relationships to position each brand as the number one recruitment partner within their regions. Eddie Austin, Founder and CEO of OEG, shares the following advice for other businesses on its successful growth: “It’s important to understand your purpose, ensuring that all your stakeholders recognise and are aligned to it for greater levels of engagement and collaborative working. A clearly defined, robust, and deliverable business plan that identifies your key value levers is a must and is one thing that you should revisit every year. And above all, lead by example.” Since its inception, OEG has been underpinned by its set of values of fostering innovation and maximising potential, applying knowledge through experience, and accountability. The values reflect employee behaviour and decision making to achieve, progress, and excel, whilst being conscientiousness of Environmental, Social, and Governance considerations. They are the foundation that has ensured OEG’s delivery of high operational standards for the benefit of its employees, clients, candidates, partners, and its board, but most of all for the pupils and students who benefit from OEG’s purpose. Ultimately, OEG’s contribution translates into bridging the attainment gap, making a difference to children’s lives, enabling social mobility. The recruitment and retention of teachers has been an ongoing concern for almost two decades, which has been exacerbated by post pandemic issues. The industry’s biggest challenge currently has been the rise of mental health issues experienced by pupils. This has placed a lot of education staff in the frontline of identifying early signs of pupil mental ill health as well as managing their own wellbeing needs, which have also increased. In addition, the rise of challenging behaviour in the classroom has been a key motivation for teachers and TAs to leave the profession. In response to these identified challenges, OEG has invested in supporting and training supply staff through CPD of the highest quality. It has a dedicated Education Manager as its Training and Development Lead: a senior educational practitioner with a wealth of experience who has developed bespoke training. The tailor-made approach means training can assist in developing local solutions to local problems because not all schools are the same nor are their local challenges. Evidenced by feedback, live training, as opposed to video-led content, has had a real impact on the attendees’ confidence and ability to work in a classroom: Additionally, OEG has partnered with Northorpe Hall Child and Family Trust, mental health education experts, to deliver bespoke CPD training. The courses are also live and interactive, and facilitated by education professionals with mental health and wellbeing experience. All candidates can also access CPD Online College, who offer a wide range of safeguarding and subject specific courses. As employee numbers grow, OEG has made several investments to assist them in people management and HR, as well as accessible support for their staff’s physical and mental health, wellbeing, lifestyle goals, and challenges. Eddie Austin, CEO, gives the following advice on how SME businesses can bolster their HR: “As a fast-growing business with an equally fast-growing colleague headcount, we recognised at an early stage the need to have a robust and flexible approach to our working practices. Understanding when the internal trigger point is to hire a HR professional is important and should become a key milestone in your people plan. In advance of any such hire, management should consider investing in a fully supportive HR system, one that is easily accessible for all stakeholders and that offers the highest level of transparency in areas such as onboarding, attendance, CPD, and policies and procedures. Appointing a part-time HR professional to support management is always a good consideration and can be extremely cost effective.” The future for Operam Education Group includes further acquisitions to enable a national reach, strengthening its position as a market leader in education recruitment. Eddie Austin, CEO, says, “We have grown through our strategic investment and the dedication of our colleagues. Our growth year on year, both financially and geographically, has deservedly earned us a reputation as sector leaders.” Company: Operam Education Group Email: info@operam-education.co.uk Website: www.operameducationgroup.com
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