HR & Training Awards

, Elephants don’t forget Best Employee Training Solutions Firm - UK & Ireland Elephants don’t forget are world leaders in the use of Artificial Intelligence (AI) to augment how the brain learns and retains workplace knowledge. As part of our overview of a selection of the esteemed winners from this year’s HR & Training Awards we decided to invite Kate West, Marketing Manager to tell us more about the firm and the unique solutions it provides. Since its establishment in 2012, Elephants don’t forget has been committed to using Artificial Intelligence to bridge the gap between training and learning through its innovative, multi- award-winning application, called Clever Nelly. This neat solution guarantees that the training that employers serve to their employees is learned and retained. Today, Elephants don’t forget trades in nearly 40 countries and 14 languages. The firm is now an official supplier of AI to banks, government, energy firms, pharmaceutical firms and numerous other industries where genuine learning is demanded and not optional. With so many firms and employees relying on its solution, Kate is keen to emphasise how Clever Nelly works to ensure that it meets their needs at all times. “At Elephants don’t forget, we understand that employees typically dislike regulated or ‘Required Learning” and this negative disposition makes it even harder for them to learn content. In addition to Required Learning most clients also use Clever Nelly to help individual employees master the knowledge and competence required to excel in their job function”. “Our clients deploy our AI to embed all types of training and it works and continues to sustain because every employee is treated like an individual (not a sheep) and the total time spent engaging with the AI every day is less than 1 minute 47 seconds. No employee, manager or executive is ‘too busy’ to engage with Clever Nelly to ensure they fully understand their job and are working within the law.” Providing a tailored solution is vital to ensuring that every client receives the outcome they need from Clever Nelly, and as such Kate explores how the firm works from the very start to collaborate with their clients and understand what they want from the solution. “Working alongside our clients to ensure that their training turns into actual learning, every new client deployed by Elephants don’t forget is given a bespoke service, and for that reason many clients use our AI for different outcomes. The secret to meet all our clients’ needs is to ensure we completely understand the pain points of the client and that the client understands why our AI works if both parties are open, honest and realistic at the outset. Together we never breach ‘the golden rules’, a series of protocols and rules we have learned over the last six years that ensures continual success, and if this is achieved every unique deployment goes perfectly.” Having achieved incredible success over the past six years, looking ahead Elephants don’t forget is set to further enhance its already impressive portfolio of satisfied customers by bringing its solution to new markets, as Kate proudly highlights in her concluding comments. “At a time when many employees are worried that AI will displace their work. At Elephants don’t forget we have harnessed the power of AI to help address the balance and make human employees as best they can be, and this will remain our core focus as we look towards a bright future. Building on our current success, we are now keen to open an office in the United States to capitalise on our growing success there, and our CEO has just returned from a scouting trip there, so we are excited for the possibilities this growth will offer us going forward. “Ultimately, we are an ambitious business and we know we have established ourselves now as the default market standard by which any other firm must compare. There are literally hundreds and thousands of firms out there who can benefit from our technology, and as such we are eager to share this with more clients and drive growth for both ourselves and their businesses.” Oct18237 CONTACT DETAILS: Company: Elephants don’t forget Name: Kate West Address: 1 Dysart Street, London, RC2A 2BX, United Kingdom Phone: 07771 542692 Website: www.elephantsdontforget.com