Corporate Vision- Issue 11 2024 CorporateVision The future of better business
AI Global Media, Ltd. (AI) takes reasonable measures to ensure the quality of the information on this web site. However, AI will not assume any legal liability or responsibility for the accuracy, correctness or completeness of any information that is available through this web site. If errors are brought to our attention, we will try to correct them. The information available through the website and our partner publications is for your general information and use and is not intended to address any particular finance or investment requirements. In particular, the information does not constitute any form of advice or recommendation by us or any of our partner publications and is not intended to be relied upon by users in making or refraining from making any investment or financial decisions. Appropriate independent advice should be obtained before making any such decision. Any arrangement made between you and any third party named in the site is at your sole risk and responsibility. Welcome to the November issue of Corporate Vision magazine. Every month, Corporate Vision magazine brings the latest news and insights to our readers. We’re dedicated to publishing high quality content which both inspires and informs, and this issue indeed follows suit. With innovation sweeping throughout this instalment, from cutting-edge IoT to real world tokenization solutions, integrated PR and communications to fabless semiconductor manufacturing, and so much more, this issue is sure to inspire. There is so much creativity to be found in our winners’ daily operations, from the way they present their services to the way they deliver excellence, and we’re delighted to showcase a diverse selection of award-winning businesses for November. We wish you a prosperous month ahead and look forward to inviting you back for our final issue of the year. Sofi Parry, Senior Editor Website: www.corporatevision-news.com Editors Letter Editorial Team Sofi Parry, Senior Editor | Kita Thomas, Writer | oshua Beardsmore, Writer Design Team Lauren Baldwin, Graphic Designer | Emma Hunt, Creative Team Manager
Contents 4. News 6. Propertissimo: Real Estate Agency of the Year 2024 - Costa Del Sol 8. MyOxygen: Best IoT & Connected Devices Software Engineering Company 2024 - UK 10. Blockchain International Corporate Registry Authority: Real World Asset Tokenization Enterprise 2024 11. SolarWinds: Database Observability that Accelerates Productivity and Cuts Costs 12. Projectivity Solutions, Inc: Unlocking Potential and Accelerating Performance 13. CallTower: Cloud Communication Solutions to Stay Connected 14. Fully Promoted of St Charles: The Small But Mighty Masters of Marketing 15. Orient Planet Group (OPG): Combining Communication, Creativity, and Culture 16. Mad About Marketing Consulting: As Mad About its Client’s Marketing as Them 17. DaPre Mechanical Services: Best Boiler Repair Specialists 2024 – Southern Alberta 18. Forefront RF: At the Very Forefront of Radio Frequency Innovation 20. Anamite Resources: Best Precious Metals Exploration & Production Company 2024 - Southeast Asia 21. Flamingo Gems Limited: Best Luxury Vintage Jewellery Vendor 2024 - UK 22. IOActive: Research-Driven Cybersecurity Brilliance
Corporate Vision Employers ‘wasting hundreds of thousands’ on inefficient hiring & retention practices Organisations are wasting hundreds of thousands of pounds on inefficient hiring and retention as they throw money at skills shortages without measuring return on investment. That’s according to new data from resourcing transformation expert, Omni RMS, and the CIPD, the professional body for HR and people development. The latest edition of the Resourcing and talent planning report revealed that less than a quarter of organisations (24%) currently measure the return on investment of their hiring activity, while less than a third (31%) of those who are aware of turnover data at their organisation report they calculate the cost of labour turnover. According to Omni, this could be costing employers hundreds of thousands of pounds every year. The company’s Recruitment Cost Calculator – a tool which measures the full cost of hiring and retention for UK businesses – revealed that a company hiring 100 people per annum could lose upwards of £500k per year in hiring and replacement costs (based on average turnover rates of 34%* and average salaries of £35,500 for permanent employees). With the Resourcing and talent planning report also revealing that 32% of private sector organisations anticipate increasing their recruitment budgets this/ next year as skills shortages rage on, the problem will only be exacerbated. Louise Shaw, Managing Director at Omni RMS commented: “It’s astounding that, so few companies are tracking the return on investment in their recruitment activity. People are the largest expense for most organisations and failing to track and monitor where inefficiencies are having a detrimental impact on budgets will have a huge impact. The cost of a wrong hire goes beyond recruitment cost, though. It also disrupts business performance as well as existing team morale which has the potential to increase attrition rates further. That does, in turn, put further pressure on budgets to replace lost talent. “It is critical that organisations track the effectiveness of their hiring activity. If they are seeing high levels of turnover they need to understand where the inefficiencies along the hiring process are – be it with how they attract, select or onboard. The challenge is that many organisations lack the skills and tech to measure data that goes beyond the traditional one such as time to hire which is irrelevant when there is a revolving door. At Omni, we see so many organisations throwing money at a problem – namely skills shortages – because they’re unsure of the solution. But this does more harm than good. As we begin to see glimmers of improvement in the recruitment landscape, companies need to have a talent strategy that allows them to optimise resources, make datadriven decisions and, perhaps more importantly, justify their investment.”
News Those Working Overtime Are Less Likely to Hit KPIS Pipedrive, the easy and effective sales CRM for small businesses, today released further data from its State of Sales and Marketing report into small business working habits and success factors. Previous analysis from the same report revealed how AI tools enable both happier employees and healthier business revenue, how staff were positive about AI’s impact on their future work, and how flexible working creates happier and more productive workers. The data also shows how working hours, technology, and personal success correlate. Working overtime More than two-thirds (69%) of respondents work overtime, with one in ten working more than 16 additional hours weekly, resulting in an arguably unhealthy 60+ hour week. Seniority is no escape, with those at the CEO/founder level tending to work the most additional hours. Across the globe, US and UK respondents worked additional hours most often. While working additional hours is widespread, it does not always lead to better results. In fact, those who work extra hours were around 10% less likely to reach their sales target than those who don’t work overtime. Two-thirds (66%) of those not working additional hours hit their targets, compared to 60% of those doing up to 15 hours of overtime per week and 58% of those doing 16 hours or more per week. And the fewer additional hours, the higher the satisfaction with work-life balance, with 42% that don’t work overtime rating their satisfaction with work-life balance ‘very good’, versus 12% for those who work additional hours. Feeling supported pays off Only one in three workers feel supported by their managers. Those who feel supported are 13% more likely to reach their annual goals, with 63% reaching their targets last year. They also reported higher overall satisfaction with their employer. Interestingly, women who feel supported in their careers are 32% more likely to reach their targets. Technology support is critical, too. Workers who use automation feel happier and have a better work-life balance equating to a 6% happiness lift. Similarly, those who use CRM software on average found a 4% boost to hit their goals over those who did not use such software support. Moreover, 82% of respondents who like the software they use hit their KPIs, compared to 62% of those who don’t like their software - a huge 24% decrease. Dominic Allon, CEO of Pipedrive says: “We often assume that more input equates to more output; so working more hours would naturally correlate to more value, greater business success. But our findings underline the contrary. With the UK’s productivity epidemic looming large we don’t need to be working more hours, we need to be working smarter and with a greater sense of teamship. And that again is evidenced by how the right tech tools and the right human support deliver a powerful foundation to unlock the best results from employees. “Business leaders should be concerned when staff are frequently working overtime, it’s unlikely to have a positive impact on their business or their employee’s workplace happiness. They should also invest time to learn how employees feel about both their managers and the tech platforms many ‘live in’ the majority of their day - not just because it’s the right thing to do, but also because it pays to do so.”
Corporate Vision Real Estate Agency of the Year 2024 - Costa Del Sol With offices in Estepona, Fuengirola, and Nerja on the Costa Del Sol, as well as Orihuela Costa in Alicante, Propertissimo has quickly positioned itself as this beautiful region’s premier real estate agency. An offshoot of the Swedish brand Mäklarringen, which itself has achieved great success across Spain’s bustling real estate market, Propertissimo is bringing the same quality standards associated with Northern Europe to what has long been one of Spain’s most desirable destinations to own a property. At the very heart of Propertissimo is a dedication to help international buyers from all over the world to purchase their second home in Spain, and to do so in a way that is as efficient and enjoyable as possible for them. This all starts with the team here liaising with a client in their own language, as well as following international conduct codes and compliance regulations, all of which add to this company’s reputation as a local operator that acts with integrity, professionalism, and a client-centred focus on a global scale. To ensure it is constantly hitting these targets of exceptional service and the prioritising of a client’s best interests, Propertissimo has meticulously developed a series of processes and procedures, all of which are subject to ongoing analysis and assessment to ensure they remain fine-tuned and lend themselves to a client base that is entirely satisfied. In an industry as dynamic as this one, such an approach allows the company to not only survive, but thrive, particularly in the wake of recent market shifts towards consolidation. Bringing with it the elimination of many of this market’s smallest players, such mergers and liquidations have resulted in a playing field that is now more sparse, but filled with competitors that are bigger, stronger, and more knowledgeable. Propertissimo believes that this is good for those in search of a Spanish home, as the timeless phrase “only the strong survive” means that those left are more than suitably equipped to help clients find the right second property for their needs, something else that has become more commonplace. Owning a second home in the sun is a dream for millions of people across the world, and the circumstances in which we find ourselves in today – as a result of global conflicts, tax hikes, and remote working – make this an increasingly realistic and appealing prospect for many. No longer is it unusual for a person to have a second property abroad and reside somewhere different from the country that they were born or work in. Given its climate, food, and great location, Spain often tops the list for many prospective buyers. Since it has more than 1700 properties available across the Costa Del Sol and neighbouring regions in the south of Spain, Propertissimo is the real estate agent of choice for those seeking a remarkable property that aligns with what they want out of a second home in Spain. From intimate apartments through to lavish homes costing millions, Propertissimo has something for every budget and preference. Moreover, thanks to intuitive website search features, browsing relevant properties in this expansive portfolio takes just a few clicks.
Issue 11 2024 | 7 There are many more reasons why Propertissimo is the go-to agent for those in search of the best buying experience, such as the fact that every property lining this 1700-strong portfolio has been visited by the team, and that they remain in direct contact with the vendors. What this means is that the team know sellers and can provide valuable insight to help clients make informed decisions. This is the start of a robust consultation process, which sees the team handle everything before a client travels to Spain to view their chosen property. Once they arrive, Propertissimo only doubles down on its service commitment, and remains by the side of its clients throughout their property journeys, from the initial handshake through to the signing of the last document that means a home is finally theirs. As mentioned above, the company benefits from offices throughout this region, which makes stopping by and finding a property consultant – not just a property salesman – that is highly knowledgeable about the specific area a client is looking to buy in easier than ever before. In real estate, there is of course two sides to this coin – and that is why Propertissimo’s team of approximately 35 individuals across four offices are equally as talented when it comes to helping clients sell their properties in the region as they are aiding in property purchases. With its pan-European presence to boot, not only can this agency help its clients to achieve maximum exposure, but it can also bring them potential buyers from out of the country, those who have already shown a keen interest in the home. Additionally, thanks to the strengths of its team, which Propertissimo happens to view as the most important of all of its assets, the amount of transactions that are able to be processed every year speak volumes about the success of these processes. These talented individuals have come across almost every possible situation before, and that means they deeply understand the procedures and can avoid the pitfalls that often derail deals at the last minute, leaving sellers disappointed, frustrated, and back at square one. Beyond facilitating the buying and selling of properties, another passion for Propertissimo is helping investors to develop their property portfolios across the region. Its team are thus highly involved in both the development and management sides of real estate investment, and they offer a number of bespoke service packages for investors, builders, and promoters alike. Sitting atop a track record of adding considerable value to projects of this nature, staff can assist at every stage thanks to their extensive theoretical knowledge and practical capabilities. In essence, what Propertissimo radiates is an exceptionally high level of skill across every element of property and real estate, making it a beacon of trust and an invaluable partner for those in search of a second home in the sunny Costa Del Sol region and beyond. With more than a dozen languages spoken between them, the company’s team are determined to provide all with a personal experience, and it is this, combined with a peerless portfolio of wonderful properties, which makes Propertissimo a beacon of real estate brilliance. Deservedly named as the Real Estate Agency of the Year 2024 - Costa Del Sol, Propertissimo has established itself as this area’s real estate agent, and we wish it all the best for 2025 and beyond as it continues to set the mark for other like-minded agencies across Europe to meet. Contact: Thomas Malm and Johanna Lindgren Company: Propertissimo Web Address: https://www.propertissimo.net/
Corporate Vision Best IoT & Connected Devices Software Engineering Company 2024 - UK While your product or IoT infrastructure may be a stunning example of the power of this new technology, does the app that goes with it offer the same level of polish? Having a working IoT service is only half the battle, especially when aspects such as security, reliability and user experience need to align, in terms of excellence. With this in mind, let’s take a closer look at why investing in a quality app is essential. We hear more from Managing Director Andy Farmer below as MyOxygen wins its title in our Corporate Excellence Awards 2024. For users, designers and developers in the Internet of Things (IoT) sector, it’s an exciting time. As the end of 2024 nears, you can expect to find more than 207 billion devices, tools, toys and appliances connected to the worldwide IoT (Marr, B., October 2023, Forbes.) Security With our increased interconnectivity come new avenues for security breaches, something that few in the app industry and within the broader IoT sector have fully come to terms with. According to a recent study carried out by security house Keyfactor, a huge number of encryption keys that are essential to preventing unwanted access to systems were either too weak or had been duplicated, which put them at substantial risk to hacking. Keyfactor (Boehm, E., Keyfactor, January 2024) reports that 89% of organisations they surveyed said their IoT products have faced cyber-attacks in the last 12 months, with the incidence rate increasing for 69% of organisations and resulting in critical monetary losses. Due to the fact that embedded software is usually too low-powered to create truly random number encryptions, IoT devices are most at threat from cyber-attacks. While smart home appliances may offer great benefits, without proper protection, cybercriminals will focus their efforts on these weak links in the system. IoT cyber security is reliant on ensuring data confidentiality, integrity, and availability within the IoT ecosystem. Its holy grail includes secure device design, robust data encryption, strict access control, and continuous monitoring and updating to mitigate emerging threats. An ongoing relationship with your software provider can reduce these threats. Subpar user experience Designing a quality user experience (UX) for a new app is a tricky endeavour; doing so for an IoT system that may span an entire business presents a raft of difficulties for the unprepared. As a result, UX is sometimes relegated to the back burner behind other features such as data collection. Doing so, however, can result in apps that are difficult to navigate and lack personalisation, with reliability and usage compromised. Apart from being extremely irritating, this can lead to a significant drop in productivity. Involving users at the scoping stage can grow engagement and buy-in for ensuing training, and post-creation, particularly in sectors such as healthcare. IoT in healthcare is ‘triangular’, connecting data (patient information or performance data), people (patients, clinicians, caregivers), and processes (healthcare delivery and patient support) (IoT in Healthcare Market - Global Forecast to 2028, Markets and Markets 2024) hence the need for UX to be human-centred. Poor UX can also lead to security risks, as users may be more likely to disable security features or make mistakes that can be exploited by hackers. Working with a specialist While the above points are some of the most egregious sins we’ve noticed on IoT devices and services, the list is by no means exhaustive. Because of this, it really does pay to work with a specialist in the app design industry. By outsourcing your app design requirements to a specialist team with skills and experience in the IoT sector, you are much more likely to receive a finished product that is equally as polished as your own. A collaborative approach ensures that the final product meets the highest standards of security, reliability, and user experience. Furthermore, specialists can help companies stay abreast of the latest trends and best practices in IoT app development, ensuring your product remains competitive in a rapidly evolving market. To discuss in more detail how we can help you design, build and support your next IoT application contact Emma Gregory [email protected] or call 0117 321 1896 www. myoxygen.co.uk. Contact: Andrew Farmer Company: MyOxygen Web Address: www.myoxygen.co.uk
Issue 11 2024 | 9 - - - Awarded Best Private Label Skincare & Custom Formulation Company 2024 - USA
Corporate Vision Based in Southwest Calgary, Blockchain International Corporate Registry Authority is on a mission to democratise blockchain corporate and trust registrations, finance and asset management through innovative blockchain technology, particularly by leveraging Real World Asset Tokenisation. The company caters to a diverse client base that includes small and medium-sized enterprises, entrepreneurs, corporations, and individual investors from around the world. No matter their size, all clients benefit from Blockchain International Corporate Registry Authority’s decentralised corporate and trust registrations, asset management, RWA tokenisation, and secure, legally compliant blockchain-based solutions. Since its inception, Blockchain International Corporate Registry Authority has allowed its core values of decentralisation, transparency, and accessibility to drive its growth. By forming a partnership with World Blockchain Bank, the company has evolved to be a World Leader in blockchain-based financial solutions, specifically in the tokenisation of real-world assets and blockchain corporate and trust registration. This growth is anchored to Blockchain International Corporate Registry Authority’s core values: providing cutting-edge financial solutions that ensure security, transparency, and global accessibility, empowering its clientele to raise capital, protect their assets, and build generational wealth. This commitment enables Blockchain International Corporate Registry Authority to remain on the forefront of industry development and deliver unparalleled solutions to its clientele that cannot be found elsewhere on the market. Stephan tells us that the company’s unique selling point lies in its decentralised, transparent ecosystem and its award-winning RWA tokenisation platform. Unlike traditional financial institutions, this platform allows clients to tokenise physical and intangible assets, providing liquidity, fractional ownership, and global investment opportunities. With more than 6.2 million blockchain-verified entities, Blockchain International Corporate Registry Authority offers unmatched CPA-audited transparency and security for investors and asset holders alike. “We distinguish ourselves by offering not only blockchain-based asset tokenisation, but also global accessibility through decentralised corporate and trust registrations, tax exemptions, and capital-raising services, such as blockchain bonds and Reg D 506 Private Placements,” says Stephan. “Our commitment to compliance across 172 nations ensures that clients benefit from a streamlined and legally sound environment for their financial operations.” Much like its offerings, the team at Blockchain International Corporate Registry Authority operates under Founded in 2021, Blockchain International Corporate Registry Authority is a leader within the realm of financial technology. The company is committed to championing the integration of blockchain technology into the banking and financial service sector. As the company receives its title in the Global Business Awards 2024, we speak with CEO Stephan Schurmann. Real World Asset Tokenization Enterprise 2024 a decentralised model that brings together global experts in blockchain technology, finance, law, and compliance. When hiring new talent, the company seeks out individuals who are passionate about these areas, can align with its forward-thinking approach, and are eager to contribute towards a more inclusive financial ecosystem. Recognising that collaboration and innovation are key priorities to maintaining its leading position within the competitive blockchain space, Blockchain International Corporate Registry Authority fosters a culture of independence, creativity, and integrity across its team. With this approach, the company ensures that each member of the team is on the same page and shares the company’s mission of empowering clients through innovative blockchain technology. Maintaining a stand-out team is crucial to succeed, especially in the fast-paced global blockchain industry. In particular, Stephan notes, the realms of tokenisation and decentralised finance are rapidly growing, which means that companies must seize the opportunity growth whilst continually monitoring their offerings to ensure relevance. However, with this growth comes the unforeseen challenges of regulatory uncertainty and a lack of uniform global compliance standards, which remain significant obstacles within the industry. To mitigate these challenges, Blockchain International Corporate Registry Authority offers a Universal License for global operations, ensuring compliance across 172 jurisdictions. This approach allows the company to navigate complex regulatory landscapes and provide clients with a secure and compliant way to conduct their business on a global scale. The industry continues to evolve towards greater institutional adoption, increased regulatory scrutiny, and the broader application of tokenisation across asset classes. This evolution provides Blockchain International Corporate Registry Authority with more opportunities for growth and development, well-positioning it for future success. Looking ahead, Stephan divulges the company’s prosperous plans for the future. “As pioneers in this space, we are positioned to lead the way through our RWA platform, and our group of companies ecosystem, ensuring compliance with global standards while enabling the tokenisation of more diverse asset classes, including blockchain bonds and renewable energy projects,” Stephan tells us. “Over the next 12 months, we plan to expand our RWA tokenisation offerings, introduce AI-powered smart contracts, and we have launched WorldDex, our additional cross-border web3 payment solutions to further empower SMEs and entrepreneurs globally.” Contact: Stephan Schurmann Company: Blockchain International Corporate Registry Authority Web Address: https://www.blockchaintrust.pro/
Small Business Awards 2023 | 11 Issue 11 2024 | 11 consistently deliver on the overarching goal of empowering clients by improving the productivity of their businesses. Over the past couple of years, this has been achieved thanks to a keen focusing on integrating AI, which SolarWinds has done in a way that is equal parts effective and responsible, ensuring that its implementations bring real value to customers. At the heart of this is the ‘AI by Design’ framework that the company introduced, which is essentially a robust agenda that sets out to establish the productive and enduring relationship that companies across this space will have with AI in the near future. This was explored in its 2024 IT Trends report. This report highlights an acute awareness of the changing industry around them, and this is why the team here are prioritising innovation over the next five years. Bringing the multiple facets of IT together in a way that drives impact and streamlines operations, all with the help of cutting-edge AI and machine learning technology, the future is bright for SolarWinds as it continues to evolve and leverage its leading insight, making it a fitting recipient of the title of Most Innovative Observability & IT Management Platform 2024 - USA. “We have had a rich heritage of staying close to detect and remediate the problems our customers care about in their environments, and we will continue to do so as our customers’ environments evolve and be there when they need us. We are excited at what’s ahead of us as much as we’re proud of what we have accomplished.” Contact: Krishna Sai Company: SolarWinds Web Address: https://www.solarwinds.com/ From humble beginnings, SolarWinds has grown into a company capable of delivering solutions that are defined by their intuitive and time-saving nature, offering a speed-tovalue the likes of which other businesses are yet to deliver. On the back of this, the company has spent the last two-and-ahalf decades earning the trust of businesses of every size and shape across almost every industry on the planet. Although its growth has led to evolution, this commitment to boosting productivity has remained steadfast since day one. Powered by modern, full-stack hybrid IT visibility combined with state-of-the-art AI-generated insights, SolarWinds offers the unique combination of wide-spread observability and pinpoint precision. This is on display across its specific monitoring/observability solution, the first modern offering of its kind and the only one capable of providing comprehensive visibility for IT ecosystems of any variety. In its most recent generation, SolarWinds Observability is available as either a SaaS or a self-hosted option. IT service management (ITSM) and enterprise service management (ESM) are other notable features of this encompassing observability service, which sees AI automation used in order to offer powerful enterprise management features across assets and services so that any issues may be resolved both quickly and effectively by a client’s IT teams. The results speak for themselves, with one client, L&F Distributors, reducing its issue resolution times by 60-80%, and another, Silverback Systems, eliminating 75% of its IT issues using the platform. Yet another example that highlights SolarWinds’ success can be found in the case study of Prosperon Networks, a global law firm that, following a merger, needed to combine a number of digital environments and IT solutions under one umbrella. Since the firm is a SolarWinds partner, SolarWinds Observability was utilised to enhance the visibility of the firm’s entire infrastructure, resulting in faster issue detection, resolutions, and improved operational efficiency, while at the same time reducing complexity by using just the one system. Consistently excellent results such as this can be attributed to SolarWinds’ foundation – the values of collaboration, accountability, readiness, and empathy (CARE). Such values lend themselves to a culture defined by diverse perspectives, an ability to walk in the shoes of others, and the striving to understand as opposed to judging. As a result, SolarWinds’ solutions are the best in their class, and able to SolarWinds knows that IT is much more than technology, it creates a community. This is why the company, based in California, has been using the digital sphere to listen, improve, and empower since it was founded in 1999. Established by two IT professionals who aimed to turn complex problems into simple solutions, the business is today accelerating business transformation through its range of secure and powerful IT solutions. Celebrating its 25th anniversary this year, SolarWinds has been recognised as having the Most Innovative Observability & IT Management Platform 2024 - USA. Database Observability that Accelerates Productivity and Cuts Costs
Corporate Vision achieved.The cost provided includes all of the relevant materials for growth as well as the expertise of the team here to get things done. Payments are then only due after these resources have been used to achieve the intended results, and the company is passionate about upholding its commitment to delivering what is asked within the agreed budget. All of this is corroborated by a number of clients whose success can be attributed to the methods provided to them by Projectivity Solutions. The best example of this can be found in the testimonial below, which comes directly from the CEO of Collection Plus, a small enterprise that provides drug, alcohol, fingerprinting, and COVID-19 testing services across Greater Sacramento, El Dorado, Placer, and Yolo: “Projectivity Solutions assisted our team in clearly defining our organizational culture and structure. The interactive meetings clarified our direction, optimized staff potential, enhanced communication, and helped define our key service processes. Our team demonstrates a daily ‘culture of care’.” This is just the tip of the iceberg for the team here, and companies ranging from Make-A-Wish to The Gathering Inn have all benefited from the services of this leading authority in business consulting, with many sharing their stories to encourage other like-minded operations keen to grow to do the same. Igniting a business’ passion so that it may flourish, Projectivity Solutions, Inc. accelerates the performance of companies by acting according to the values of trust, honesty, fairness, communication, responsibility, and excellence, all underpinned by a commitment to acting ethically. Offering minimal risk and a 100% satisfaction guarantee, this is a company more than deserving of the title it has had bestowed upon it. Contact: Barbara Vossmera Company: Projectivity Solutions, Inc. Web Address: https://www.projectivity-solutions.com/ Unlocking Potential and Accelerating Performance Established back in 1990 and anchored in more than 130 years’ worth of leading scientific research in the field, Projectivity Solutions, Inc. empowers businesses by providing them with the solutions that can help their operations move ahead of the competition. Recognised as the Best Organizational Performance Solutions Provider 2024 - California, Projectivity Solutions’ unique expertise spans everything from money troubles to people problems, and, leveraging a comprehensive framework that sees the team here diagnose, predict, and prescribe, the impact they have is transformative. At the helm of Sacramento’s Projectivity Solutions is Founder and Managing Director Phil Bristol. With more than three decades of expertise in the field of business and management to his name, Phil’s knowledge concerning leadership, project management, and IT serves as the undercurrent for his business’ lasting success. Having amassed a team of equals, Phil has positioned this firm as the ultimate solution for business growth. Today, Projectivity Solutions affords its integrated services to businesses across the US, Europe, and India with 500 or less employees. Be it a small operation or a mid-sized company, this performance solutions provider recognises that mindset drives culture and culture drives results. It is for this reason that the firm places such a strong emphasis on a business’ leaders, with its Exceptional Manager and Exceptional Leader programmes being just two pillars of a multifaceted, performance-driven portfolio. “Companies die when a team cannot figure out how to work together. Properly defining company culture is a significant first step in aligning goals.” By focusing on such areas as relationships, finance, and mindset, Projectivity Solutions is able to source and apply the fundamentals that go into building a cohesive team with a culture that revolves around trust. To achieve this, the company has created a five-point plan that offers up interdependent engagement phases, beginning with discovery. In essence, the discovery stage involves identifying the challenges that are present across a business, particularly concerning its people, processes, and profits. Across this initial phase, clients can expect open and honest conversations and assessments that provide a deeper look into their business. This paves the way for the second phase, realignment, which is when a client will begin to understand the actions necessary for improvement. These realignment conversations are based around mutual understanding, with adjustment and verification undertaken as needed until everyone is happy. During this stage, between three to five projects are usually prioritised, before a charter of a project is drafted and then a statement of work provided. Once these processes are underway, the final three resultsdriven phases commence – implementation, where a detailed plan is provided; validation, to ensure results meet needs; and evolution, where the results are then evaluated. Projectivity Solutions’ project-centric way of working comes with a number of benefits for clients, such as the fact that its prices remain fixed and are based on specific results being
Issue 11 2024 | 13 Since 2002, CallTower has been changing the way people communicate, not only across the US, but on an international scale. Having served at the forefront of cloud-based connectivity and innovation for more than two decades, this is a company that has honed its craft and today boasts a portfolio inclusive of MS Teams, Zoom, and Webex (Cisco) solutions, all of which have been elevated a great deal over the past few years by the game-changing implementations of AI technology, robust contact centres, and oneclick failover. From improving productivity and collaboration to empowering users through providing them with an experience that is seamless and secure in equal measure, CallTower is delivering powerful UCaaS and PBX services that more than meet the demands of businesses today. By providing people with a choice and seamlessly integrating communication across the cloud, CallTower is ushering in the future of interactions in the present, something that has largely been made possible thanks to its own portal, CallTower Connect. CallTower Connect is the ‘how’ to this company’s operation, as this state-of-the-art design tool allows users to control and personalise all of their CallTower services from one convenient platform, complete with a handy user interface. An entirely in-house development that was built from the ground up, this is the system professionals need if they are to navigate the dynamic world of modern technology. From CallTower Microsoft Teams to Zoom, a number of key integrations can be added and managed from this online portal. In just a few clicks, company administrators and end users alike enjoy unparalleled access to streamlined phone features, allowing them to wave goodbye to the headaches that stem from managing multiple technologies across several platforms. This was certainly the case for client Northwestern Mutual, whose Senior Chief Operating Officer, Mesa Lewchalermwong, said: “Utilizing CallTower’s Cisco solutions in conjunction with CallTower Connect, CallTower’s admin, and user portal saves our IT team several hours per month.” Shifting gears from the customer experience with CallTower – which is almost always exemplary – we now turn our attention inwards to the fabric of the company itself, starting with the fact that it has been named a Top Workplace by the local Salt Lake Tribune and its partner in Energage for the past four consecutive years. This highlights the strong company culture that is nurtured in this environment, with CallTower even applying its outgoing mission of enabling people to connect easily and get work done, to its own operation. Similarly, when it comes to recruitment, CallTower’s drive to grow and adapt with the times sees it constantly on the lookout for individuals who are creative, innovative, positive, and driven, and those who both embody these qualities and have an interest in communications will always have a home at this forward-thinking telecommunications business. This ongoing hunt for talent that are fresh and hungry is also what keeps the company so vibrant and inquisitive, which are undeniably two of its strongest assets. Utah’s CallTower is a leading provider of unified communications as a service (UCaaS), as well as contact centre as a service (CCaas) and collaboration solutions. Essentially, this sees the business partner with the likes of Zoom, Microsoft, and a variety of private branch exchange (PBX) systems to provide a unique environment where these best-in-class, cloud-based platforms can work together and attain a level of communication better and more unified than before. As a result, CallTower has been celebrated as the UCaaS & PBX Solutions Provider of the Year 2024. Cloud Communication Solutions to Stay Connected It is these cornerstones which have ultimately fuelled the evolution of CallTower into a global voice-enablement business, one with unrivalled power in the UCaaS sphere. Although its headquarters may be in South Jordan, Utah – this is a business powered by its 14 geo-redundant data centres that can be found in strategic locations throughout the world. What follows is that clients across more 6,000 cities in 70 different countries worldwide can enjoy impeccable connectivity, underpinned by 24/7/365 dedicated and tailored support. Ultimately, the customer will always matter most at CallTower, a business with a successful track record of integrating and supporting leading-edge, cloud-based telecommunications solutions on a global scale. Celebrated as the UCaaS & PBX Solutions Provider of the Year 2024, and deservedly so, this is a business that allows those it collaborates with to stay connected and stay ahead. As it continues to push the envelope in this field, we wish the company and its team all the best for 2025 and beyond. Contact: Tonya Wheatfall Company: CallTower Web Address: https://www.calltower.com/en-uk/
Corporate Vision Based in St Charles, Illinois, Fully Promoted of St Charles brings a level of industry knowledge and client-centricity to the market that is unmatched in the services of its peers. The company promises to deliver products its clients can trust, services that will raise their profile, a flexible and accessible budget, and on-time delivery. When taking on a project, Fully Promoted of St Charles will take the time to understand the personal and professional needs of its client, discussing goals and target audiences. Then, the company will create a customised solution unique to each client that provides a customer experience with fully integrated images and messaging. This personalised approach, in combination with its commitment to remaining on trend with the latest industry advancements and technologies, is how Fully Promoted of St Chales maintains a frontrunning industry position. The company has established a reputation for its quality, customerfocus, and forward-thinking methodologies. “We focus on the quality of our work,” Michelle tells us. “With the newest, top-of-the-line equipment, we heavily invest in our production capabilities. Not only do we decorate for our own clients, but other organisations in the industry also use our services for contract work. One of the largest safety apparel companies in the USA uses our location for decoration for their clients. With literally thousands of other options, these other businesses trust Fully Promoted of St Charles best; they know that they can depend on our quality, attention to detail, and lead time.” Established in 2018, Fully Promoted of St Charles is a leading provider in branded product and marketing solutions. The company specialises in creating customised campaigns that are tailor-made to meet its clients’ objectives, complete with a wide range of products and services that include corporate apparel, promotional products, printed marketing materials, and digital services. Join us below as we speak with Michelle Bottino, the company’s owner, following its recent recognition in the Corporate Excellence Awards 2024. The Small But Mighty Masters of Marketing People are truly at the heart of everything Fully Promoted of St Charles does; the company runs numerous initiatives that include special pricing for not-for-profit organisations, a differently abled internship programme, and inclusive hiring practices. This also extends to the company’s internal culture, as Michelle tells us that Fully Promoted of St Charles promotes flexible work hours, allows its employees to bring their children in on days off, and offers many employment perks that highlight the company’s true passion for people. “We are a small but mighty team; that means we operate as a family,” Michelle explains. “We have developed a culture of respect and courtesy to make sure that everyone feels valued and understands their role within the organisation. Additionally, everyone is cross trained so that they can support one another.” Emphasising the importance of supporting each other and providing cross-training, Fully Promoted of St Charles ensures that it is well-positioned when encountering industry challenges. This approach allows for flexibility in the face of adversity and enables a company to overcome its limitations and turn obstacles into opportunities. Even as a market leader, Fully Promoted of St Charles has faced its share of challenges, but through exceptional teamwork and operational excellence, the company held its own and emerged triumphant. “In 2023, we moved! Talk about a scary venture,” recalls Michelle. “Our old space was 1200 square feet, and we very quickly outgrew it. Finding a new space took over two years, but in February of 2023 we closed on a new space just down the street. The biggest hurdle, aside from the remodel and physical move without missing any business days, was making sure that our current and potential clients know where we are! In 2024, our business has grown 21% a year to date over 2023, and we have just started our busiest season!” As for the future of Fully Promoted of St Charles, Michelle tells us that the company will continue to learn new apparel decoration techniques, invest in training its team, and seek out new acquisition opportunities. Since its inception, Fully Promoted of St Charles has placed a masterfully blended focus on people and innovation, an approach that has earned the company the title of Best Promotional Products and Apparel Company 2024. To those looking to follow in Fully Promoted of St Charles’s impressive footsteps and establish themselves within the industry, Michelle has some parting words of advice. “Owning a business is not for the faint of heart,” she says. “What I would tell anyone looking to start any business is that you have to go all in and bet on yourself. Find something that ignites your soul and put your all into it.” Contact: Michelle Bottino Company: Fully Promoted of St Charles Web Address: https://fpstcharles.espwebsite.com/
Small Business Awards 2023 | 15 Issue 11 2024 | 15 Through such strategic approaches, OPG has been able to collaborate with a diverse range of clients across both the public and private sectors, achieving substantial outcomes through strategic communication and public relations initiatives. Dr. Nidal highlights one example of this success in the company’s recent collaboration with King Abdullah Economic City in Saudi Arabia. By employing its strategic communications and consultancy services, the group supports the economic city’s transformative journey and promotes its goals for sustainable growth. Furthermore, OPG has been supporting the UAE Ministry of Economy and its several impactful campaigns, including those focused on the UAE’s development journey for the next decade, such as the ‘We the Emirates 2031’ initiative, the ‘National Agenda for Entrepreneurship and SMEs’ to strengthen the country’s business environment, and other strategic programs that drive economic growth. The company also plays a key role in managing public relations activities during the amendments of federal laws, ensuring the smooth communication of changes. “The success of these projects is a testament to our commitment to understanding the key requirements of our clients, and our ability to execute tailored strategies and foster meaningful connections,” says Nidal. As a key industry player, Orient Planet Group recognises the need to stay current and remain agile in the face of the rapidly changing media landscape, particularly within the Middle East. The company proactively explores new media opportunities to meet the evolving market demands, and understands the significance of staying ahead of trends, such as the rise of digital platforms, evolving demands of clients, and the surging need for localised content. “We believe OPG has a lot more successful milestones to achieve in the coming future,” Nidal predicts. “Our aim is to gain a stronger foothold in the region and beyond by leveraging the latest technological solutions such as data analytics, virtual reality, artificial intelligence, and immersive storytelling in the future to create communication strategies that are unmatched and dynamic.” Contact: Dr. Nidal Abou Zaki Company: Orient Planet Group (OPG) Web Address: https://orientplanet.com/ Since its inception, Orient Planet Group has been guided by the core values of efficiency, clarity, transparency, high quality, and open two-way communication between all members of the organisation. This approach has driven the company to elevated levels of success and enabled the group to establish itself as a key player within the realm of PR and communications. Whilst these values certainly guide the company, Dr. Nidal tells us that Orient Planet Group structures itself and its operations around one element that is crucial for surviving within this industry. “At Orient Planet Group, our communication strategies and PR plans are built around one core ideology, a commitment to creativity,” he says. “As the communications industry in the Middle East continues to evolve, we are driven to offer our clients creative solutions. In today’s industry, creativity is as vital as oxygen; it is essential for survival. Clients increasingly seek one-of-a-kind approaches to enhance their public engagement. This has motivated us to continuously explore new ways to deliver creative and forward-thinking strategies that meet their evolving needs.” To uphold this mission, OPG has made a commitment to innovation that has seen the company working to incorporate the latest technological innovations into its communication strategies, such as data analytics, virtual reality, artificial intelligence, and immersive storytelling. By staying at the forefront of such advancements, Orient Planet Group aims to deliver impactful and innovative solutions for its clients that ensure competitiveness in the ever-evolving market. As for ensuring its own relevancy, Orient Planet Group has adopted an approach that combines global best practices with an in-depth understanding of the Arab world. This approach has allowed the company to standout in the sector, delivering strategic communication plans that effectively connects international and regional concepts. In doing so, the group offers its clients unique and robust public relations strategies that deliver exceptional results in a dynamic and diverse market and further contributes to the economic growth of the UAE and the wider region. “We have achieved excellence in this field through our teams that possess an in-depth understanding of the cultural intricacies, business dynamics, and socio-political landscape of the Middle East,” Nidal explains. “This knowledge not only allows us to navigate the region’s unique challenges, but also empowers us to develop innovative strategies that effectively resonate with our target audiences.” Founded in 2001, Orient Planet Group (OPG) is one of the Middle East’s fastest growing Public Relations and communications consultancies. The company comprises a network of ten offices and affiliates throughout the Gulf, Levant, and North Africa regions. Within the dynamic landscape of PR and communications, Orient Planet aims to carve out a distinct position that redefines industry standards and practices. As Orient Planet Group receives its title in the 2024 Corporate Excellence Awards, we speak with Dr. Nidal Abou Zaki, Founder and Managing Director of the group. Orient Planet: Combining Communication, Creativity, and Culture
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