Corporate Vision Issue 5

10 CORPORATE VISION / Issue 5 2018 , Elements Global Services (EGS) is a direct Employer of Record service providerwith international reach. It has offices inChicago, London, Delhi, Barcelona, andHongKong, but its teamof 50 employees can cover 135 countries worldwide.We spoke toDany Rastelli from Elements Global Services, as we looked to discovermore about this innovative firm. Helping Businesses Expand Globally Elements Global Services (EGS) work with large and small companies alike: from start-ups and SMEs looking to make their first forays into international markets, to global corporations embarking on the next stage of their global expansion strategy. The firm’s main offerings are: Employer of Record (EOR) services . If a business isn’t a registered entity in a country that it operates in, EGS serves as the legal employer in their stead. The team takes care of all international fees, regulations, and other requirements, while ensuring that companies maintain full control over hiring policy, salary payments, and benefits. With their EOR service, businesses can focus on their international strategy – free of any unnecessary bureaucracy or red tape. EGS are one of a very few companies operating in their space offering a direct EOR model. All specialist knowledge is kept in-house, meaning the client receives a completely cohesive experience without having to worry about how we manage any third parties. They also receive their own dedicated account manager to collaborate on strategy, and ensure that everything’s ticking along as it should be. If a client is looking for a more a la carte offering, EGS offers an Administrative Services Outsourcing (ASO) – which allows clients to select what they want EGS to manage and what they want to keep in-house – and Global Human Resources Organisation (HRO) , a general consultancy solution ideal for managing difficult situations and ensuring business continuity. Client satisfaction is EGS’ top priority, and the team takes a number of steps to ensure it, as Dany explains. “Firstly, our direct model is designed to guarantee that everything we do is kept strictly in-house. We have lawyers to handle regulatory issues; finance experts to take care of payroll and accounts; and HR specialists to maintain the satisfaction and wellbeing of a business’ global workforce. “At EGS, we take great pride in our end-to-end service. Companies may outsource certain functions to us, but we’ll never outsource anything to any other entity. You can’t guarantee client and employee satisfaction if you’re not fully responsible for the service you provide. A direct model keeps us accountable and compels us to continuously improve our offering. “To that end, we also provide comprehensive account management to take care of the evolving needs of each client – and to make them feel valued on an ongoing basis.” When discussing the company’s overall mission, Dany informs us of the steps the team at EGS takes to achieve their goals. “Here at EGS, our mission is to help our global clients grow as quickly and as cost-efficiently as possible. It’s a task that requires us to communicate the value of our services as clearly and effectively as possible – and to clarify the different ways in which they can support each business’ international objectives. “Long-term, we want to expand our global client roster across the 135 countries we serve, and a significant part of this is working to ensure that our current clients are as happy as possible. When they become advocates for our services, we’re better placed to attract new customers. 1804CV98 / 1804CV34 “In terms of our more immediate goals, we’re looking to build our presence in European countries such as Spain and the UK, and send more in-house staff to different countries around the world” It is no secret that behind every successful company, is a team of dedicated individuals who work tirelessly to ensure that the firm reach their goals. As for EGS, Dany takes time to tell us more about the internal culture at the company, as well as highlighting how they ensure all team members are equipped to provide the best possible service to its clients.