Corporate Vision- Issue 7 2024 CorporateVision The future of better business Featuring:
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AI Global Media, Ltd. (AI) takes reasonable measures to ensure the quality of the information on this web site. However, AI will not assume any legal liability or responsibility for the accuracy, correctness or completeness of any information that is available through this web site. If errors are brought to our attention, we will try to correct them. The information available through the website and our partner publications is for your general information and use and is not intended to address any particular finance or investment requirements. In particular, the information does not constitute any form of advice or recommendation by us or any of our partner publications and is not intended to be relied upon by users in making or refraining from making any investment or financial decisions. Appropriate independent advice should be obtained before making any such decision. Any arrangement made between you and any third party named in the site is at your sole risk and responsibility. Welcome to the July issue of Corporate Vision magazine. Finding ourselves in the midst of the summer season, there couldn’t be a more perfect time to boost your company culture and morale by arranging team building activities outdoors. Not only will team members feel gratified and get to spend some time out in the sun and fresh air, but it will also allow them to bond with each other and develop their skills in communication, collaboration, conflict resolution, and more. A great company culture is a necessity, with it being a crucial contributor towards performance and success due to its ability to enhance innovation, imagination, and productivity. By implementing regular team building activities, you will likely see your team’s dynamics improve. Changing up the daily routine and creating a fun environment helps to bring people together from across departments and positions, enabling them to connect with colleagues that they wouldn’t usually interact with. Speaking of strong company cultures, in this issue, we are, as always, pleased to be showcasing our award-winning businesses, who each pride themselves on the same. Among these are our HR and Employment Awards winners, recognised for delivering outstanding HR solutions and recruitment services, and more of our brilliant enterprises hail from industries such as environmental monitoring systems, telecoms, and banking and insurance consulting. I hope you find this issue to be insightful and inspiring, and I wish you a wonderful month ahead. I look forward to welcoming you back again soon for our August issue. Rebecca Scotland- Editor Website: www.corporatevision-news.com Editors Letter
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Contents 6. News 8. Monitor Your Facility Anytime, Anywhere 10. 24/7 Telecom Support Where it Counts 11. Zielke Research Consult: Simplifying Regulatory Requirements 12. Human resources in a different light 14. ID Medical: Connecting and Supporting Healthcare Professionals Everywhere 15. GFSC Global: Shifting the Industry Narrative 16. Top signs you are falling victim to hiring fraud
Corporate Visiopn Two thirds of neurodiverse employees believe they should be getting more support from their employer • Half (49%) of neurodiverse employees believe that they are poorly supported at their company and a fifth (22%) of HR leaders admit that they struggle to cater to the needs of neurodiverse employees. • This research comes despite 37% of HR leaders stating that they have invested in more support for neurodiverse employees. • Benefits of improving support for neurodiverse employees are clear – over a third (35%) of HR leaders believe that having more neurodiverse employees has boosted productivity. UK businesses are at risk of alienating neurodiverse employees through a lack of support in the workplace as two thirds (64%) of neurodiverse employees believe that should be receiving more support from their employer. New research from employee benefits technology company Zest, reveals that half (49%) of neurodiverse employees believe that they are poorly supported at their company – this concern is echoed by employers as a fifth (22%) of HR leaders admit that they struggle to cater to the needs of neurodiverse employees. Neurodiverse employees account for a growing portion of the workforce – four in ten (38%) HR leaders have seen an increase in the number of employees with neurodiverse conditions in the last year. Although four in ten (37%) businesses have already invested in increased support for neurodiverse employees such as additional mental health resources for these employees, the dissatisfaction with the level of support suggests that employers need to not only broaden support but also focus on its communication and delivery. The commercial benefits of improving support for neurodiverse employees are clear – over a third (35%) of HR leaders believe that having more neurodiverse employees has boosted productivity whilst 31% believe this segment of the workforce has made the business more profitable. Recent research from Deloitte indicates that the employer cost of poor employee mental health is £51bn per year*. The research also reveals the commercial benefits of supporting employee mental health and wellbeing - for every £1 spent on this support, productivity increased by an average of £4.70. Failing to effectively support neurodiverse employees can also impact talent attraction and retention. Half (48%) of neurodiverse employees believe that their benefits package is inadequate and more than six in ten (62%) would leave their current job for a company that has more inclusive benefits and initiatives, much higher than the 46% UK average. Employee benefits packages provide a clear, cost-effective route to improving the experience of neurodiverse employees in the workplace - three quarters (74%) want more personalised benefits that are relevant to them and over half (52%) said they would use their benefits more if the platform was easier to use. Matt Russell, CEO of Zest comments: “Employers need to ensure they are fully harnessing the talent of neurodiverse employees by improving support and reward strategies to ensure this growing portion of the workforce can flourish. “Although many employers are stepping up investment in this area, clearly neurodiverse employees feel there is a long way to go before the level of support offered in the workforce meets their expectations. Increasing investment in benefits packages is an effective approach to delivering enhanced and targeted support to employees which makes them feel more valued, motivated and ultimately benefits the organisation as well as the individual.” Adopting employee benefits technology can enable greater personalisation and flexibility of benefits – including more sustainable options. Using data and insights, employers can send targeted communications to employees to accommodate changing demands while ensuring that the right benefits reach the right employees at the right time. Unfortunately, at present just 29% of employees believe that their company’s benefits platform supports their individual needs and two in five (39%) employees would like their company to invest in their benefits platform more to increase accessibility. Zest is an employee benefits technology company with over 500 customers, including Hargreaves Lansdown, Taylor Wimpey, Yahoo and Travis Perkins, serving over 300,000 employees. Its multi award-winning platform offers a fresh approach to truly flexible employee benefits.
News Graduates Are Redefining Workplace Dynamics - New CEMS Report Graduates are drawn to companies that value community, not just their workforce. • Despite popular opinion, they still crave office life and a sense of belonging and are happy to commit to an employer in the long-term. • Graduates want work schedules to be fluid, dictated by demand rather than tradition. • They see careers as a series of stepping-stones, not a predetermined path New graduates embarking on their careers are redefining the modern workplace, according to a new global report from CEMS – the Global Alliance in Management Education. The report The Future-Forward Workforce reveals what young professionals want from the new world of work and what leading employers are doing in response. It reveals that this generation is shunning the 9-5 in favour of more fluid schedules, dictated by demand rather than tradition. They are happy to work outside of ‘office hours’ if their employer is flexible in return. Contrary to popular opinion, for these graduates, the office isn’t obsolete; it’s a cornerstone of community building and professional growth. They are also open to long-term commitment to a single company, provided the right conditions are met, such as challenging roles, growth opportunities, and a responsive company culture. For these graduates, careers are a series of stepping-stones, not a predetermined path. Long-term plans are replaced by a focus on the next decade - a recognition of the world’s fluidity and unpredictability. Adaptability reigns supreme The report’s findings are drawn from a quantitative survey of recent CEMS graduates worldwide, complemented by in-depth interviews to delve deeper into the perspectives of these young professionals. It also taps into the opinions of senior experts from among the 70 CEMS Corporate Partners and 33 business school partners across the globe, to get their take on the issues raised and discuss how they are adapting their practices and teachings to attract and retain top talent. The report also includes sets of recommendations for employers, educators and young professionals. Nicole de Fontaines, Executive Director of CEMS, commented, “These insights from our CEMS graduates reveal a workforce ready to embrace change, driven by purpose, and eager to balance work with personal growth. While of course we cannot speak for every graduate, these perspectives can offer valuable guidance for companies aiming to recruit and retain top young talent.” “At a time where adaptability reigns supreme, the exchange of insights and experiences becomes more invaluable than ever. For students, early exposure to the expectations and demands of the corporate world is essential. Equally vital is the readiness of businesses to embrace the fresh perspectives and dynamic energy of these young individuals, who are navigating a reality that is markedly different from their predecessors.” New and healthy ideas Susanne Iser, Director Strategic Recruitment & Talent Acquisition at Beiersdorf AG, a CEMS Corporate Partner and contributor to the report said: “I have a super positive attitude to the new generation in the workplace. I think they bring a freshness and new and healthy ideas about the world of work. They have a more holistic work concept, looking at work as an integral part of life. They are courageous, they know what they want and can articulate it. They have trust in themselves and have worked hard to ensure they can make the most of their education. For companies the learning is that we must listen to what they want, if we don’t, they will move on, with no hard feelings.” Balancing needs with business requirements Francesca Morichini, Chief HR Officer at Amplifon, who also contributed to the report, said: “Young people are clear they want to find purpose work and enjoy it. Having an impact on their community is very welcome and helps us know what we need to do to engage with them. However, it is important to balance needs and wants with an understanding of the requirements of the business. There are some actions, contents, or ways of working that are required to make the business work and perform.”
Corporate Vision Monitor Your Facility Anytime, Anywhere Proud to stand at the pinnacle of providing peace of mind, AVTECH Software is an award-winning entity whose systems have allowed businesses to finally expect the unexpected. Since 1988, the company has been developing solutions that are specifically designed to protect people, property, and productivity – solutions that take the form of its Room Alert platform. Playing a key role in AVTECH Software earning Corporate Vision’s title of Best Global Environmental Monitoring Solutions Provider 2024, the Room Alert platform is a remarkable feat of engineering that we can’t wait to explore in more detail below. Created as a means to help monitor computer networks and facilities in order to warn collectives of the sheer myriad of environmental issues that could result in detrimental downtime, AVTECH Software is an ambitious company whose excellence speaks for itself. Whether it’s keeping a close eye on extreme temperatures, humidity and heat index concerns, unexpected power loss, water leaks or flood conditions, smoke, motion, and much more, its revolutionary Room Alert platform finally gives clients a way to expect the unexpected. Combining a series of monitors, sensors, and software, AVTECH’s suite promises to alleviate the worries of environmentally triggered downtime once and for all. Currently, Room Alert boasts a presence in a staggering 187 countries across thousands upon thousands of businesses. From small businesses to some of the world’s largest retailers, over 80% of the Fortune 1000, the UN, and the US military, AVTECH leverages its masterpiece to provide invaluable predictions that can be monitored and viewed on the fly. Of course, no feat of engineering can exist without an exemplary level of dedication and expertise backing it, and Room Alert is no different. With over 35 years of experience, AVTECH has witnessed every type of situation, granting it an insight into how to prepare for when things go wrong. Of course, AVTECH recognised the unfortunate truth that, when connecting with new clients, they have most likely already been detrimentally impacted by factors outside of their control. Though it can’t reverse the thousands of dollars they may have lost in revenue and productivity, nor restore the destruction caused by a whole array of accidents or unexpected unit failures, its team is fully dedicated to ensuring that such a situation never happens to them again. Room Alert is the embodiment of this dedication – a promise to clients that it will keep them protected from environment-related downtime for the foreseeable future. However, that isn’t to say that AVTECH believes it knows everything, despite its impressive tenure. On the contrary, the company is always eager to approach every aspect from a client’s point of view – be it by further investigating features that customers are requesting the most, or enhancing the best aspects of Room Alert to make it even better. In essence, AVTECH has become such a successful entity because it listens to its people. It respects the opinions and needs of those it seeks to protect, and is willing to adapt itself in order to
Issue 7 2024 | 9 remain an uncontested champion of excellence. For three decades, this formula has heralded incredible results, and it’s what has kept Room Alert at the forefront of the market. And yet, no company’s success is complete without the careful consideration of its internal structure. From the moment AVTECH came onto the scene, it guaranteed honesty, integrity, and reliability, but it could only fulfil this promise by ensuring that it compiled a team unlike any other. As such, it began its pursuit of cultivating a company culture that sees every member of the team working as one, with communication, mutual respect, and empowerment playing a critical role in the overall success of the wider collective. By recognising hard work and understanding that nobody is perfect, AVTECH has developed a healthy balance that is certainly demonstrated through its solutions’ success. Room Alert is the most notable example of every individual coming together to cultivate something that’s specifically designed to reshape the industry. Though present across a wide range of industries, the suite is most often leveraged by IT facilities, and there was one in particular that AVTECH itself was very eager to share with us. This customer, who possessed three data centre and server room locations in India, had installed Room Alert into their facilities after spending years manually tracking all too common temperature trends and power outages. Inefficient and inconvenient, this method just wasn’t cutting it, and the customer had essentially found themselves at a dead end. However, after installing Room Alert, the client’s team was able to receive alerts and notifications on these very factors, no matter where they were, no matter what time of day. They were able to do so through Room Alert’s inspired online dashboard and mobile app, allowing them to better monitor the conditions in their data centres and server rooms without having to sacrifice precious time to manually collect this information. This, in itself, proved to AVTECH that, even after only a couple of days of installation, Room Alert was capable of making a staggering difference – especially when this very same client reported that Room Alert was able to notify them of potentially dangerous temperature fluctuations in record time. In this day and age, with costs soaring and more of a demand falling on staff efficiency above all else, keeping one’s company free from strife has never been more important. Thankfully, AVTECH has always been way ahead of the game, and has spent the past 35 years creating and finetuning a solution that has gone on to impress all manner of industries across the globe. Room Alert, though simple in concept, is an ingenious and invaluable piece of kit that provides proactive environment monitoring in an easy to view format, introducing companies to the world’s most streamlined risk prediction suite to date. Corporate Vision is always seeking out those who are breaking boundaries better than anyone else, and AVTECH exemplifies this ideology through and through. Room Alert is a feat of design and engineering – a tool that has already saved companies from detrimental payouts and downtime, regardless of industry. As such, we’re beyond pleased to present AVTECH with the title of Best Global Environmental Monitoring Solutions Provider 2024, and we eagerly anticipate the next step forward for Room Alert. Contact Details Contact: Russell Benoit Company: AVTECH Software, Inc Web Address: https://avtech.com/
Corporate Vision 24/7 Telecom Support Where it Counts Proudly supporting some of the largest companies across the UK, M247 is an exemplary telecoms, security, and bespoke provisioning solutions provider that has spent its years championing its craft. Now, it’s seen as the employer of choice within its field, with its drive to consistently encourage innovation and excellence bringing its team together in fascinating ways. At the heart of it all is Chief People Officer Rich Hughes – a professional who leverages his extensive experience to bring a breath of fresh air to the market. Below, we explore how this unity has earned Rich Corporate Vision’s title of Chief People Officer of the Year 2024 (UK): Rich Hughes. Having spent recent years onboarding a myriad of successful acquisitions, M247 is a reputable company who has managed to champion its craft time and time again. Once a traditional connectivity provider, the company now stands as the region’s preferred partner for bespoke security, BUaaS, DRaaS, and cloud based solutions – one that has fostered a strong clientele that, to this day, is still growing. And yet, such advancement wouldn’t have been remotely possible were it not for the brilliant professional bringing together the UK’s most impactful industry experts. This professional is, of course, the holder of Corporate Vision’s Chief People Officer of the Year 2024 (UK) title – Rich Hughes. Following a long and successful career in retail management, Rich recognised that, in order for a wider collective to thrive, every person must be considered, respected, and empowered to be at their best each and every day. As such, he opted to retrain in human resources, with his focus primarily centered around both the art of learning and developing his passion for supporting the people around him. For years, he operated as a generalist, but his success eventually saw him progressing into senior partnering roles, before finally onboarding a series of senior leadership roles. Such a detailed journey granted Rich an insight into the world of human resources that, powered by well over a decade of senior positions, taught him how to manage even the most versatile of organisations. Taking all that he learned, Rich gladly accepted the challenge to the position of CPO on M247 – a role through which he finally demonstrate his prowess, while honouring the entrepreneurial flair of each member of the team. In essence, Rich leverages his position to steer M247 toward making the impacts it needs to make, and avidly supports the ones contributing to the overarching brilliance of the company itself. To Rich, no role is too small, and no task too trivial. His avid determination to foster excellence on a daily basis means turning his attention to each and every member of the team - regardless of their standing - and ensuring that their needs are being met. Only then can individuals truly thrive, and it’s this impeccable level of respect and support that has allowed M247 to maintain its impressive upward trajectory. Over the past two years alone, Rich has returned its workforce to a collaborative and supportive office, drastically reduced colleague attrition, introduced various new learning and career pathways, and even increased employee NPS scoring through meaningful listening, action, and communication practises. Put simply, Rich Hughes is a individual who has spent his years mastering the art of working alongside others, and each skill he has acquired along the way is reflected through the mutual respect he shares with every person on the M247 team. Thanks to Rich, colleagues are given free rein to develop and share new ideas that, when applied, may very well hold the power to drastically heighten the collective’s continued impact on the industry. It’s for this very reason that Corporate Vision has identified Rich Hughes as the Chief People Officer of the Year 2024 (UK): Rich Hughes, and we look forward to seeing where he takes M247 next. Contact: Rich Hughes Company: M247 Web Address: https://m247.com/
Issue 7 2024 | 11 achievement. Ultimately, job satisfaction is enhanced, which further impacts the employee’s loyalty and commitment to Zielke Research Consult and its objectives. The company prides itself on its responsiveness and agility, especially in such a dynamic industry. These attributes drive customer satisfaction levels and assist in solidifying Zielke Research Consult as a reliable, reputable company. Carsten tells us, “We’re not afraid to take opposing views and are often vocal about them, even in public forums. Interestingly, we’ve observed that some of these contrarian stances have later evolved into significant market trends.” As for the future, Zielke Research Consult plans to deliver highquality ESG data, and make it accessible to those interested in conducting their risk assessments. Currently, the company’s data is utilised by major entities that employ it alongside an AI solution to offer clients informed advice. The company also created ESG data on corporates worldwide through certifying asset management products. “With the impending introduction of the new European Sustainability Reporting Standards in the coming year, we anticipate a significant increase in our data household. Consequently, we plan to analyse and disseminate this data to further support informed decision making and sustainable practices globally,” Carsten says. For displaying such a strong commitment to providing optimal, transparent services, Zielke Research Consult has been named the Best Banking and Insurance Consulting Company 2024 – Germany. Contact: Carsten Zielke Company: Zielke Research Consult GmbH Web Address: https://www.zielke-rc.eu/ Founded in April 2013, Zielke Research Consult was made up of one manager and one employee. With a drive to providing optimal banking and insurance consulting services, Zielke Research Consult has soared to great heights since its establishment. Today, the company consists of two managers and eight employees, with the turnover rising from €60,000 to approximately €700,000. Dr. Carsten Zielke has a PhD in insurance economics and holds years of expertise in insurance analysis, asset liability management and ESG issues, sustainability strategies, and health at work. Before founding Zielke Research Consult, Carsten worked as an insurance analyst and advisor for several respectable firms. With Carsten, a seasoned expert, leading its operations, Zielke Research Consult can provide high quality insurance and banking solutions. The European regulatory authorities maintain a strict list of requirements that ensure safety and security, though this list can be difficult to navigate. Zielke Research Consult is a specialised consulting company that eases this process for clients. The company uses only publicly available data to certify asset management and life insurance products that comply with the EU taxonomy regulations and confirm the new DIN sustainability score to provide clients with validation and assurance about their products. In addition to this, Zielke Research Consult advises its clients on any new regulatory developments to help them navigate the complex landscape and remain compliant with the evolving requirements. What’s more, Carsten tells us, “Our responsibility extends to advising the German government via the Federal Environmental Agency of Germany and by engaging with the European Financial Reporting Advisory Group, the EU Commission. Through this collaborative exchange, we advocate for regulatory frameworks that promote sustainable finance principles, and ultimately benefiting our clients.” Over the years, Zielke Research Consult has solidified its position in the banking and insurance ranking sector, having recently been featured in CIO Bulletin’s 30 Fastest Growing Companies to Watch 2024. Carsten attributes his company’s success to a number of factors, including comprehensive analysis, providing value-added services, maintaining its independence and objectivity, fostering competition, and achieving the widest coverage in the banking and insurance ranking sectors. Another way in which Zielke Research Consult maintains its industry leading position is through selective hiring to ensure that the company is attaining and retaining top talent. Of this decision, Carsten says, “Our staff is highly diverse and represents many different nationalities. ESG expertise is the first criterion for being hired and has been crucial to the company’s success. With a commitment to aiding major European investors in achieving the 1.5 degree-path to mitigate climate change, we recognise the importance of assembling a team passionate about this mission.” Carston also ensures that his team is included in the process of standard-setting, which in turn fosters a sense of ownership and Zielke Research Consult is a consulting company dedicated to providing transparent, high-quality services to its client base of prestigious insurance companies, banks, and institutional investors. The company is helmed by CEO Dr. Carsten Zielke, a leading expert in the banking and insurance ranking sector. With Zielke Research Consult having received its title in the 2024 Corporate Excellence Awards, we speak with Carsten to learn more. Zielke Research Consult: Simplifying Regulatory Requirements zielke research consult Photography: Matthias Jung.
Corporate Vision management of HR processes, from payroll to talent management, with multi-company and multi-agreement support. BPO Payroll: Expertise and Operational Efficiency Marchiche Global Solutions’ services also include BPO Payroll, offering significant strategic advantages for companies. By offloading payroll management, companies can concentrate on their core activities. BPO Payroll providers bring specialist expertise, keeping up to date with regulations and tax changes to ensure full compliance, reducing the risk of errors. Operational efficiency is enhanced through the use of advanced technologies and automated systems for payroll processing and benefits management. Financially, outsourcing reduces costs by avoiding major investments in software and training, while ensuring a more judicious allocation of resources. Confidentiality of sensitive data is a priority, with rigorous security protocols put in place by BPO Payroll suppliers. Adaptability to workforce fluctuations is also emphasized, offering companies flexible and responsive payroll management in periods of growth or downsizing. Access to detailed reports and in-depth analysis provides crucial information for making informed decisions and optimizing overall corporate strategy. PEO and EOR: Simplifying International Recruitment Marchiche Global Solutions also offers Professional Employment Organisation (PEO) and Employer of Record (EOR) solutions for international recruitment. PEO simplifies processes by removing the administrative and legal hurdles associated with foreign employment. It ensures compliance with local laws and offers access to a global workforce, benefits management, and a reduction in the costs and risks associated with international employment. EOR, on the other hand, enables companies to delegate the administrative management of their foreign employees to a specialized service provider. By assuming responsibility for employment-related aspects such as payroll and legal compliance, the EOR simplifies international expansion by minimizing the risks and complexities associated with managing Human Resources in different cultural and regulatory contexts. It offers a complete solution for employing staff abroad, while guaranteeing compliance with local requirements. Training: Developing Skills for Excellence Marchiche Global Solutions offers training programs that go beyond the simple transmission of knowledge. They aim to develop practical and operational skills, encourage team collaboration and stimulate creativity and innovation. By investing in employee training, companies not only stimulate professional growth, but also strengthen their global competitiveness. Marchiche Global Solutions offers several types of training, including face-to-face, distance learning, e-learning and hybrid. Agency Recruitment: HumanJobs, Objective and Scientific Assessment Marchiche Global Solutions also offers managed recruitment services via its innovative “HumanJobs” platform. This platform is characterized by an objective and contemporary assessment of candidates, abandoning the subjective judgments of traditional CVs in favor of a rigorous technological and scientific evaluation. This methodology ensures talent selection based on objective and relevant criteria, delivering recruitment results of exceptional quality. HumanJobs’ approach is based on an in-depth analysis of candidates’ skills, eliminating the potential biases associated with subjective assessments. Using the latest technological advances, HumanJobs objectively assesses candidates’ technical skills, professional aptitudes and previous experience. This data-driven approach enables more accurate and equitable decision-making during the recruitment process. Human resources in a different light Marchiche Global Solutions is a world leader in the outsourcing and integration of Human Resources Information Systems (HRIS). Based in Casablanca and active in several countries, the company offers innovative HR solutions while complying with international quality and security standards. Its services include BPO Payroll, training and recruitment via HumanJobs. As it receives the 2024 HR and Employment Awards title, we look at how Marchiche Global Solutions is helping companies succeed. Marchiche Global Solutions: Leader in Human Resources Outsourcing and HR Information Systems Integration Marchiche Global Solutions, founded by Youssef Marchiche in 2008, is a benchmark company in the outsourcing of Human Resources functions and the integration of Human Resources Information Systems (HRIS) on a national and international scale. With over 20 years’ cumulative experience, it has established itself as a key player in its sector. Aware of the strategic importance of Human Resources to business success, Marchiche Global Solutions places its expertise at the service of its customers, offering customized, innovative solutions to optimize HR management. Our experience and know-how enable us to meet the specific needs of every company, whatever its size or sector of activity. Headquartered in Casablanca, Morocco, Marchiche Global Solutions is also present in France, Cameroon and Côte d’Ivoire. The company covers more than 160 countries, with over 120 customers and more than 60 partners. Committed to the excellence and quality of its services, Marchiche Global Solutions adheres to the most widely recognized international standards, including ISO 9001, ISO 27001 and ISO 22301. Its dedication to these standards is a testament to its commitment to providing quality, secure and resilient services. The company implements all necessary measures to ensure that its processes, systems and practices rigorously meet quality, information security and business continuity requirements. HumanKey: Innovation at the service of Human Resources Management As a Human Resources Information Systems (HRIS) publisher within Marchiche Global Solutions, HumanKey offers innovative solutions and services to meet all Human Resources management needs. The platform stands out for its responsiveness and flexibility, adapting to all company sizes. This solution provides complete Apr24497
Issue 7 2024 | 13 It is for these innovations that Marchiche Global Solutions has rightfully been named as the International HR Consultancy of the Year 2024. Contact: Soukaina Atioui Company: Marchiche Global Solutions Mail address: [email protected] Web Address: https://www.marchiche.com/ By breaking with traditional methods, Marchiche Global Solutions ensures the quality of candidates and optimizes the efficiency of the recruitment process. It aims to build lasting partnerships by delivering exceptional results aligned with the specific needs of its customers. With its platform, companies benefit from a solution combining technological innovation and scientific rigor to build an exceptional team and propel their business to success. Marchiche Global Solutions remains committed to providing excellent, secure and innovative services to meet the diverse needs of its customers worldwide.
Corporate Vision ID Medical is the largest and most reputable medical recruitment agency in the UK, aiming to find and support healthcare providers in their professional development. The company works alongside medical professionals across the globe and connects them with healthcare organisations that need their services. With a vision of improving patient outcomes by supporting the healthcare professionals that treat them, ID Medical places people at the heart of its operations. Jenny tells us, “ID Medical regularly works with over 95% of NHS trusts as well as private healthcare organisations throughout the UK. Healthcare professionals working with ID Medical can expect industry-leading support from a dedicated Recruitment Consultant as well as 24/7 assistance from specialised teams to support every aspect of their needs.” With two decades of experience in all major frameworks, ID Medical has achieved an average patient satisfaction score of 99% for its clinical services, a Platinum status on its NHS Frameworks, and a Trustpilot score of 4.9 stars from over 1,000 reviews from healthcare professionals. The landscape of the NHS is constantly shifting, and ID Medical must ensure that is it proactively supporting these changing needs. Jenny notes that the role isn’t merely placing people but ensuring that the right person is placed for the specific need, at the best possible rate. This must be done without alienating either the healthcare professionals being placed or the organisations trying to meet patient needs in a cost-effective manner. “By combining industry leading technology with a wide pool of registered health care professionals and a top-tier agency supply chain, our fully managed services give our clients the transparency they need for careful cost management without putting patient care at risk,” Jenny explains. ID Medical has continually supported healthcare organisations since its inception. Most recently, the company supported Frimley Health NHS Foundation Trust as it experienced rapid growth. The Founded in 2002, ID Medical is a UK-based healthcare recruiter that aims to improve patient outcomes by supplying locum doctors, nurses, allied health professionals, and clerical staff to healthcare organisations across the country. As the company receives its title in the 2024 HR and Employment Awards, we speak with Marketing Director Jenny Bartlett to learn more. ID Medical: Connecting and Supporting Healthcare Professionals Everywhere Trust was faced with challenging staff shortages and had turned to many agencies for support. The Trust turned to ID Medical, who provided a fully managed vendor-neutral service that enabled the trust to significantly reduce off-framework provision and administration pressures, as well as removing hefty financial burdens to ultimately improve patient care. The support given to Frimley Health NHS Foundation Trust is just one example of the shining work that ID Medical has done to support the country’s healthcare system. Countless testimonials from clients, patients, and organisations attest to the company’s work ethic, professionalism, and dedication to connecting the right people to the right roles. One review says, “ID Medical, especially Dean Faulkner have found me a great locum SHO role. They have regularly provided me updates during the initial search and are very accessible and approachable. They have answered all my queries very promptly and have made everything seamless at my new role. Overall, ID Medical is an excellent agency and Dean Faulker is an outstanding recruitment consultant.” Another writes, “I have been working with ID Medical for some time now. It is a great company to work for. I have a lovely consultant who listens and takes individual needs into consideration. If I have any issues regarding work, I can talk to her at any time. Some companies don’t possess these values and push their clients away, but this is not the case with ID Medical at all. I have had nothing but positive experiences, especially with my consultant Niyati. She is an asset to the company.” The company’s high ratings are a testament to the dedication and commitment that ID Medical has displayed towards helping people across the country. There is no doubt that the company aims to continue this trajectory through continual improvement. Looking forward, Jenny tells us, “Our goals are to continue to use technology to support the customer experience where appropriate, allowing more time for the personal interactions that are so important for delivering an outstanding customer experience.” ID Medical plays a crucial role in the upkeep of our healthcare system and works hard to alleviate growing pressure on the NHS. It is for its stellar support that ID Medical has been deservedly recognised as The Best Healthcare Recruitment Company 2024 – UK. Contact: Jenny Bartlett Company: ID Medical Web Address: https://www.id-medical.com
Small Business Awards 2023 | 15 Issue 7 2024 | 15 that highlight different cultures, traditions, or holidays to foster a sense of appreciation for diversity within the team.” The corporate and legal industry is an ever-changing landscape that must be navigated delicately. Factors such as technological advancements, regulatory changes, economic conditions, and societal shifts have all contributed to the changes in the sector. It has never been more important for reputable businesses such as GFSC Global to stay connected with industry advancements to maintain its position as an industry leader. Isavella cites one of the key issues currently impacting the corporate and legal industry is the increasing complexity of regulations and compliance regulations. Across the world, governments are implementing stricter regulations to protect consumers, investors, and the public interest. She tells us, “While the journey that GFSC Global has undertaken has been incredibly prosperous, it has also been fraught with difficulties and challenges, which have arisen primarily as a result of the ever-evolving nature of the industry. With regulations and laws changing all the time, the company has to remain abreast of developments to ensure compliance, including continuous monitoring, analysis, and adaptation.” An industry that evolves constantly will not slow GFSC Global down, however; Isavella aspires for international expansion to become a trusted partner for clients worldwide. The company has comprehensive plans for its expansion, including venturing into new jurisdictions and acquiring licenses in various areas across the sector. GFSC Global remains steadfast in its commitment to innovation and has been deservedly named the Best Corporate and Regulatory Services Provider 2024 – Cyprus. Looking forward, Isavella proudly tells us, “Reflecting on the bustling year of 2023, we successfully completed numerous projects, welcoming new clients and engaging in a myriad of new endeavours. With the professionalism and knowledge that define our approach, I am confident that we will double our achievements in 2024.” Contact Details Contact: Isavella Korelidou-Evripidou Company: GFSC Global Web Address: https://www.gfscglobal.com/ Based in Cyprus, GFSC Global was founded in 2019 by Isavella, who holds two decades of industry experience under her belt. GFSC Global offers advising, planning, formation, and incorporation services in addition to managing international structures, full licensing and post licensing supports to clients around the world. Before founding GFSC Global, Isavella built an illustrious career through various managerial positions within multinational companies. She began her professional journey by obtaining a bachelor’s and master’s degree in business administration and then the Master of Laws. Since then, she has become a professional member of numerous organisations, including ICA, ACAMS, International Internal Auditors, and the Cyprus Investment Fund Association. “This educational foundation provided me with a strong understanding of business principles, legislations, and management practices. Armed with this knowledge, I embarked on my first significant milestone by joining the corporate world,” Isavella reflects. Isavella’s experience in managerial roles allowed her to develop essential skills in strategic planning, project management, and team leadership. Building on from these foundational skills, Isavella honed her extraordinary abilities in areas such as business development, banking, finances, and law to gain a comprehensive understanding of the intricacies of running her own successful business. Over the last 20 years, Isavella has gone from strength to strength, displaying her strong business acumen and ability to motivate her team every step of the way. She has founded and managed several successful businesses and believes that her professional journey is characterised by a series of key milestones that have shaped her into the expert entrepreneur she is today. She says, “From my early corporate experience to my entrepreneurial ventures, I have demonstrated a relentless drive for innovation and a commitment to making a positive impact in the business world.” This drive is perfectly displayed in Isavella’s leadership style, opting to use her own industry experience to mould GFSC Global’s internal culture. She strives to create an environment in which her employees feel comfortable and confident to share their perspectives, which in turn encourages open communication, active listening, and collaboration. She says, “It is crucial to recognise and celebrate the unique backgrounds, experiences, and perspectives that each team member brings to the table. Organising events or activities GFSC Global offers a comprehensive range of consulting, legal, financial, and licensing services across over 70 jurisdictions worldwide. An industry leader, the company prides itself on its excellent services and commitment to quality. Following GFSC Global receiving its title in the 2024 Corporate Excellence Awards, we catch up with Founder and CEO Isavella KorelidouEvripidou to hear more about her journey to success. GFSC Global: Shifting the Industry Narrative
Corporate Vision Top signs you are falling victim to hiring fraud Research shows significant increases in the UK’s ‘Fraudscape’ – with 64% of fraudulent filings being identity fraud and a 900% per annum rise in deepfake videos. The growth of sophisticated technology is enabling this shift, and it’s also resulting in a rise in hiring fraud – a danger to many businesses across the globe. But how safe is your business? Keith Rosser, Director of Group Risk and Reed Screening, talks to us about the worrying trend for fraudulent activity in the recruitment space, from fake qualifications to the misuse of AI tools. “Employers should be very worried about hiring fraud,” says Keith. “With the development of technology and improvements in the speed of hiring, we’ve seen hiring fraud accelerate at an unprecedented pace.” What is hiring fraud? Reed Screening, together with Better Hiring Institute and other partners, define hiring fraud as any fraud committed during the hiring process, which may be committed by an individual against an organisation or by an entity against a jobseeker. Hiring fraud manifests itself in various forms, from falsified credentials and fabricated work histories to identity theft and impersonation. “The tactics scammers use often deceive recruiters and can lead to the unwitting employment of unqualified or dishonest individuals, and the consequences for businesses can be both financially and reputationally damaging,” shares Keith. “Technology has enabled criminals to take advantage of traditional recruitment processes, and organisations must adapt if they are to avoid CV fraud, employment scams, manipulation of AI tools and many more tactics.” Protecting your business against the different types of hiring fraud There are various types of hiring fraud – many of which are becoming increasingly sophisticated and harder to spot. Below, Keith lists some of the top fraudulent activities businesses should be aware of during the hiring process, and explains how businesses can protect themselves. 1. Reference fraud “Arguably one of the biggest threats at the moment are ‘reference houses’,” continues Keith. “These are organisations that provide fake references for candidates during the vetting stage of hiring.” In these situations, the contact details provided by the applicant will point businesses towards a reference house, instead of a previous employer, for them to subsequently give a fake reference. Often, the contact details are very similar to a legitimate company, and some reference houses even go as far as creating their own website and offering services, such as fake bank statements, for the individual to use to support the reference if challenged. Over 100 reference houses were identified in 2023 alone. “Reference houses are often used to cover a lack of experience, full employment history, or at worse, criminal history that may be relevant for more sensitive jobs roles,” explains Keith. When onboarding new workers, Keith advises businesses to be vigilant and question anomalies. This could include asking the following: • Does the email address look official? Are there any spelling errors or additional characters added? • Do the dates of the reference match the employment history shown on the CV? • Does the referee’s job title suggest a position of responsibility? 2. Manipulation of artificial intelligence “Although the use of AI-generated interviews is an advantage for applicants, it can bring several disadvantages for employers,” says Keith. For example, AI platform, ChatGPT, can help jobseekers to craft their CV and help with putting together answers to interview questions in a way that will give them a higher chance of securing a role. “The issue here is that this can lead to people being hired when they actually lack the knowledge they need to succeed in the role,” continues Keith. “On top of this, with more advanced AI applications, some people can even use deepfakes to pretend to be a person they aren’t during a job interview. This can be exceptionally dangerous for ‘remote only’ job roles, where it’s even more difficult to identify a fake worker.” Keith adds that employers can mitigate the use of AI-generated responses by: • Utilising AI detection systems • Considering competency-based interviews • Conducting interviews face to face, even for remote positions. 3. Dual employment The COVID-19 pandemic has brought about significant changes in the way we work. Jobs that were once conducted face-to-face have either become fully remote or hybrid, leading to the rise of ‘dual employment’. “Dual employment is the practice of working two jobs simultaneously and usually breaches workplace rules and contracts of both the primary and secondary employer,” explains Keith. “If someone is working at a competitor business, this could result in financial losses, or the increased risk of trade secrets or confidential data being shared. And it will often lead to a loss of productivity for your business,” says Keith. In such cases, he advises the following: • Revising employee agreements/contracts to use language that restricts ‘dual employment’ • Conducting overemployment monitoring checks at point of employment • Regular screening checks for current employees in specific roles.
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