Media Innovator Awards 2020

Jul20408 Best UX & CRO Services Provider 2020 - North West England Having a digital presence in the world of business is no longer a luxury that the top corporates and elite few can afford. It is now something that small and medium businesses must have in order to remain competitive and continue being present for customers. Actuate Digital Ltd is a digital agency specialising in eCommerce, using the Magento platform to craft commerce websites with the end user at the centre. We discover more about the firm, and its various innovations within the digital world. Founded in 2014, Actuate is a digital agency based in Chester that helps clients understand their customers through a digital presence. By understanding their motives, personal online journeys, habits, and preferences, Actuate can enable greater engagement from the outset, leading to increased visitor traffic, improved data capture, deeper brand loyalty, stronger conversions, healthier profit margins, and higher revenues. Using the Magento platform, Actuate crafts commerce websites that are completely designed with the end user in mind. By using customer- centric designs, the firm’s solutions are focused on conversion to make these websites more profitable. This method of working has been applied by Actuate to the fashion, retail, and business-to-business sectors that produce or supply lifestyle products such as home furnishings, clothing, and healthcare products. Though technology and techniques have advanced and changed throughout the six years that the firm has been around, its core values have not. As it did for clients back then, the firm still gets fully invested and goes the extra mile in being confident and approachable to clients at all times, displaying a fun and positive character. It is open in its accountability, constantly showing commercial awareness in ways that are supportive and collaborative with the client and with other firms. The digital world is one of constant fluidity and change, but Actuate always acts with decisiveness that comes through understanding the markets better than anyone else. Perhaps most crucially, the firm is as passionate as ever about making a difference to the lives and businesses of the clients it serves. Specifically within the industry, Actuate offers a variety of services aimed at boosting and enhancing a client’s eCommerce presence and strategy. These include designing website user interface and experience for eCommerce sites, website development for those existing sites, ongoing support, digital marketing for eCommerce, and conversion rate optimisation for eCommerce sites. With people from all over the world accessing these sites and getting a first impression of a business, they have to be of the highest quality in order to retain those visitors. That is what Actuate offers; an outstanding first digital impression for any online visitor. Actuate has always ensured that its processes and procedures are entirely centred around clear communication, and guaranteeing that clients view the firm as partners or even an extension of their own existing team. Not only does this cultivate a relationship of trust and mutual respect between Actuate and the client, but it also generally means that Actuate can work faster, and have deeper insight to the goals and progress of the clients. The results speak for themselves, as clients can benefit from greater returns on their investment, and greater site traffic to their eCommerce sites. Working in such a fast-paced market, Actuate ensures that it stays ahead by always looked ahead. Fixing its gaze on the future, the firm consistently researches and learns new aspects of digital transformation which it can then bring back to the service and leverage for its clients, where applicable. Clients always receive the best value from Actuate, as it always offers the best experience with the latest knowledge and insight available within the digital industry. The future has become the present, and Actuate will always continue to focus on delivering measurable results to clients, using technology to break down the barriers between them and their customers. An experience with Actuate truly is a partnership, and one that can yield tremendous rewards for any client. Company: Actuate Digital Ltd Contact: Mat O’Connor Website: https://www.actuate.agency/