Small Business 100

Oct20909 have been with them since the company started back in 2004. They are also excited to be launching a complete solution for the purchase of combined IT hardware and Telecommunications systems, making this a simple solution for their customers. Overall, it doesn’t look like LA Micro Group will slow down any time soon, and the recent separation of their brands will only push the company to further success. At the heart of it, there is a team of passionate, hardworking, and dedicated individuals who will continue to remain focussed on providing the best experience for its customers. “We absolutely believe that we’re succeeding in our mission, with each of our divisions providing businesses with the hardware or communication services they need, when they need it, and delivering the best value for money in the market.” 2020’s Leading IT Supplier & Support Services Provider – UK LA Micro Group is a fast-growing independent technology provider, which helps businesses across the world with the setup, implementation and maintenance of their IT and telecommunications functions. As winners in this year’s Corporate Excellence Awards, we explore the firm to find out more. Founded in 2004, LA Micro Group has become a leader in the technology space and the company’s key focus is to provide effective and affordable IT and Telecommunication solutions to businesses across the globe. Despite IT and Telecommunications being extremely competitive industries, LA Micro Group has grown exponentially in recent years. In light of this and to ensure they meet the demands of their clients; LA Micro Group recently divided its services into three distinct divisions. LA Direct Solutions offer hardware for wholesale and trade groups, whilst Bytestock focuses on the direct sales of refurbished IT hardware to business users. Their offering is completed with Yello Telecoms which offers telephony, broadband and network cabling solutions to small, medium and large enterprises across the UK. The company owes the majority of its success to the strong relationships it has established with its manufacturers, suppliers, and traders and this allows for a seamless customer experience. Customers also get the benefit of up to 70% off the manufacturer’s suggested retail price as the majority of the hardware is refurbished. Whether it be fantastic sales margins or dependable and powerful products, LA Micro Group provide their business users, resellers and wholesale trade clients with the hardware and communication services they need. LA Micro Group prides itself on its company culture and can be described best in just two words: fun and rewarding. The company place a huge focus on employee recognition and work hard to ensure each and every employee is happy in their role, benefit from the success they are contributing to and above all, grow both personally and professionally. This environment is critical to the function of each division from purchasing, warehouse, sales, and all those in between and each employee possesses talent, perseverance and personality which all contribute to the growth and success of LA Micro Group. The fast growth of LA Micro Group has not come without its challenges, and the recent decision to restructure and clarify the services they offer across different industries and specialities has been an exhaustive task for the company. But in doing so, they have been able to improve their customer experience and allow them to provide the best support and technical expertise across the various disciplines and services they offer. During the transition, LA Micro Group had to ensure that their customers were communicated to effectively and reassure them that the new brand would be the same as before, but better. Looking ahead to what the future holds, LA Micro Group is keen to setup customer referral and loyalty schemes into the business, as a way of showing the appreciation for their loyalist of customers who Oct20909 Company: LA Micro Group Contact: Kayleigh Clemons Website: www.lamicro.co.uk